iPhone and iPod Problems

The iPhone and iPod are two of the most popular gadgets of recent years and despite being easy to use, there are certain aspects that are tricky to use. Read the answers to callers' previous queries here.

---

 

• My iPad contacts are duplicated

  After syncing my new iPad, a lot of my contacts are duplicated. How do I solve this?

• An app has disappeared from my iPhone

  The eBay app on my iPhone has vanished and I can't re-install it. Why is that?

• Help! My iPhone has died

  My iPhone 4 has gone completely dead and won't even let me do a Factory Restore. What can I do?

• Email disappearing from iPhone

  I've got an iPhone and when I read an email, they disappear after a couple of minutes. Why is this happening?

• Moving Your iTunes Library

  The answer to one of the most common queries we get: how to move an iTunes library from one place to another.

• How can I unlock my iPhone?

  My son unlocked his iPhone to move to Australia, but now it's locked again. Can he still use it?

• Blackberry or iPhone?

  Which one should I go for: Blackberry or iPhone?

• Can I listen to LBC on my iPod Touch?

  I'm thinking of getting an iPod Touch. Can I listen to LBC on it?

• Improving battery time on iPod Touch

  I have to charge my iPod Touch very frequently. Can I do anything to improve battery time?

• How can I change the text alert sound on my iPhone?

  I've just bought an iPhone and I've put some of my own ringtones on there. I’d like to use one for a text alert. How do I do that?

• Apps icon not appearing on iPhone

  I've accidentally removed the Application button on my iPhone. How do I get it back, as I can’t get to any apps?

• How to get iPod playing on car stereo?

  What's the best way to get my iPod to play from my car stereo?

• Better sound quality on iPod?

  When I rip a CD to my iPod, the sound quality of the files doesn't seem that good. Is there a way I can get a better quality of file?

• How can I make my iPod louder?

  I've recently bought a 120GB iPod Classic. How can you make it louder, I find it too quiet.

• Improving the iPod's shuffle function

  The iPod Touch doesn't shuffle songs very well. Is there a way I can improve it?

• Can I block websites on my son's iPod Touch?

  I have a 14-year-old son who has an iPod and his school have free wi-fi. Is there any way I can block certain websites?

• iPod Touch keeps looking for Wi-Fi

  I have an iPod Touch, but can't seem to download Steve Allen's podcasts. It tells me I need to connect to a Wi-fi network. How can I make it work?

• Can I limit the volume on an iPod?

  Is it possible to reduce to maximum volume on my son's iPod. I can always hear what he's listening to on his headphones.

• How can I back up iTunes to hard drive?

  iTunes will let me back up to CD or DVD, but not to hard drive. What am I doing wrong?

• Email won't work on iPhone 3GS

  When I'm on wi-fi, I can send email from my iPhone, but they won't send on 3G. What am I doing wrong?

• Accessing my PC through my iPhone

  I have an iPhone and I heard you can access your home computer from it. How can you do this?

• Is there a speech-to-text iPhone app?

  I'm looking for an app that will allow me to dictate a text message or email. Can you recommend anything?

• How do I put a DVD film on my iPhone?

  Am I able to transfer a DVD movie to my iPhone 3GS?

• Can can I buy music for my iPod?

  I've just bought an iPod. How can I download music and videos from Apple?

• Can I download apps without an iPhone?

  Do other phone makers have exciting apps like the iPhone? I really want them, but don't have an iPhone.

• Can I sync my iPod to a new computer?

  I have a new PC, but if I sync my iPod with it, it will delete everything from it. How can I stop that happening?

• Why doesn't my iPod's shuffle work?

  Why does the shuffle option on my iPod not work? I have a 30GB Touch that does everything except shuffle!