London Ambulance Service Admits Catalogue of ErrorsLondon Ambulance service has admitted a catalogue of errors after a late response to an emergency call left a woman in Islington brain damaged.
Caren Paterson collapsed and suffered serious brain injuries after waiting nearly two hours for an ambulance which was just 100 yards away.
As police had entered the flat on a previous occasion it was graded High Risk, meaning paramedics were ordered not to enter her flat without a police escort.
However there were no officers available and, despite two more 999 calls from her boyfriend, paramedics waited nearby for over an hour.
Because of the delay her brain was starved of oxegen and five minutes before the ambulance team finally arrived she suffered a cardiac arrest.
She will need specialist care for the rest of her life and suffers from symptoms including chronic amnesia, anger outbursts, confusion and disorientation.
It is not known why the former researcher at Kings College Hospital's flat was on the High Risk Address Register and her lawyers have demanded urgent improvements to the way it is run and the way 999 calls are handled in the capital.
LAS admitted 11 separate breaches of duty.