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16 November 2016, 18:06
Rui De Sa survived the Croydon tram crash and joined Iain Dale to explain what the moment of impact was like. Plus, how you can help the victims and survivors.
It was a normal day for Rui, right up to the chilling moment of impact that he describes below:
Rui and his wife Susana Gaiao have launched a campaign to raise funds to help repair the "shattered lives" of those who were seriously hurt - and the families of the seven people who died.
"Everyone will talk of compensation, but that will take a long time to be sorted and these families have been through enough without having to worry about paying bills or feeding their families," said Susana.
You can see Rui and Susana's full account of the crash and its aftermath here: