Olympic Ticket Site Re-opens... But Won't Be Selling Tickets

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Tuesday 17th January 2012

The Olympic ticket re-sale website has re-opened this afternoon but the public will not be able to buy the newly available tickets until April.

The computer problems which saw the site suspended 11 days ago have led to organisers changing their plans.

London 2012 will now buy back any unwanted tickets over the next two weeks from 3pm today and then sell them again from April.

LOCOG commercial director Chris Townsend said: "We are sorry for any inconvenience caused by the suspension of our ticketing resale platform.

"We made a commitment to our customers to give them a safe, secure and legal way of selling Olympic and Paralympic tickets which they are no longer able to use.

"We are delivering on that commitment, and will buy any tickets that customers are no longer able to use at face value until February 3.

"Every ticket we purchase from the public will be offered back to the public from April. We believe this system - purchasing the tickets back from customers now, and offering them again from April, will result in a better customer experience for everyone.

When the site originally opened it quickly crashed as it was overwhelmed by demand from people desperate to but the unwanted tickets of others.

TIckets that had already been sold appearing to still be available was one of the main complaints and the site was taken down.

A statement on the site seemed to blame Ticketmaster for the problems and said the company was investigating.