Iain Dale is Leading Britain's Conversation.
11 April 2017, 11:12
United Airlines are at the centre of a public relations nightmare after a passenger was dragged off an overbooked flight. Mike insists to Nick Ferrari that overbooking is a great idea.
The video - which you can see at the bottom of the page - has led to outrage over how the airline treated the passenger, who reportedly refused to give up his seat after the airline overbooked the flight. He was then dragged out of his seat by security in scenes that have horrified people across the world.
But Mike phoned Nick during a heated discussion of the video to insist that while United had made a mess of removing the man, the principle of overbooking was a brilliant one that meant cheap flights for the rest of us.
"The principle of overbooking is absolutely fine, the execution was diabolical in this instance.
"It doesn't happen very often," said Mike. "It happens to one person in every 20,000, which is pretty good...it saves the rest of us money the whole time because it avoids empty seats."
He tried to make the case to Nick for overbooking but the LBC presenter wasn't too impressed!