Windows PC Problems

Are you having problems with your Windows machine? Take a look through the archive of Darren's answers on Windows queries.

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• "Internet Explorer Is Not Responding"

  When I log on, it says "Internet Explorer Is Not Responding" and then nothing happens for 30 minutes. What can I do?

• Can I mend friend's computer without visiting him?

  My friend calls me up for help on his PC, but I find it difficult to help out over the phone. Are there any easier ways to do this?

• Can I recover a deleted photo?

  My daughter accidentally deleted a photo which is precious to me. I've tried to get it back, but failed, are you able to help me?

• Upgrade from Vista to Windows 7?

  Is it worth upgrading from Windows Vista to Windows 7?

• How can I fix a C++ Runtime Error?

  Whenever I open a folder on my computer, I get a "C++ Runtime error". How can I stop this error message?

• Which printer should I get?

  I want to replace my Canon printer, which I'm not happy with. I'd like to buy Epson instead. Do you think that's a good idea?

• "Windows Explorer has experienced a problem"

  Whenever I try to do things on my computer, I get told that "Windows Explorer has experienced a problem and has had to close down". Why?

• Blue screen of death on my PC

  I'm getting the Blue Screen of Death on my PC. I fixed the problem, but every time Windows updates, the problem comes back. How can I stop that happening?

• How can I remove Trojans from my PC?

  I've got a couple of Trojan viruses on my computer through my anti-virus program Kaspersky. Is there a way I can get rid of them?

• Synchonising Outlook on two machines

  I've got Outlook on my laptop and PC. How can I syncronise the mail and calendar without paying £28 per month, like my friend does.

• Can't watch videos on YouTube

  I can't view any YouTube videos. The error message says I have Flash turned off or you have an old version. How do I fix it?

• Can I keep a record of my email on two computers?

  How do I keep a record in one place of what I'm emailing on different computers?

• Can I stop Windows automatic updates?

  How can I stop Windows automatically updating programs on my computer. I don't want to update to IE8.

• Can I sync my iPod to a new computer?

  I have a new PC, but if I sync my iPod with it, it will delete everything from it. How can I stop that happening?

• Can I transfer my settings to a new PC?

  I've got a new PC and want to set it up with the same settings as my old one. What's the easiest way to do this?

• Firewall is in conflict with anti-virus program

  I have a firewall which is in conflict with my anti-virus provider. What does that mean and how can I stop it?

• How can I make my PC run quicker?

  I'm running a new Netbook with Linux and it's running quite slowly. Is there anything I can do to improve it?

• How can I remove Spyware from my PC?

  My computer keeps coming up with Spyware alerts telling me I've got a virus, but I've got McAfee. What can I do to stop it?

• How can I speed up my broadband?

  My internet pages are always slow loading, even though I have a good broadband connection. How can I speed it up?

• Where is the Windows 7 spellcheck?

  I've got Windows 7 Professional and just can't find the spellcheck. Where is it?

• How do I increase my computer's memory?

  How do I increase my computer's memory? Will it make my computer run faster?

• Mac, Windows or Linux? Which should I get?

  Should you buy a Windows, Linux or Mac based computer? The Gadget Guru is on hand to make it easier for you.

• My PC doesn't boot up properly

  My computer won't boot up properly, due to McAfee Internet security. How can I get rid of it?

• My printer won't work with Vista

  I have installed a printer - and it printed a test correctly - but it won't actually work when I want to print anything. Why won't it work?

• Active Desktop Recovery won't go away!

  My PC has replaced my photo on my desktop photo with an Active Desktop Recovery message. When I click "Restore", it says it doesn't fix it. How do I sort this out?

• PC keeps turning itself on overnight

  Every night, I shut down PC off, but at midnight, it turns itself on again. How can I stop this?

• How can I solve a Runtime Error?

  A "runtime error" often appears on my PC as I’m using it. How can I stop them?

• .scr file is no longer working

  I've had a PC for 15months and suddenly I got a message saying an .scr file is no longer working. Is it serious and how can I stop it?

• PC opens unwanted websites

  My PC keeps on opening new websites whenever I'm on the internet. How can I stop it?

• What spec for a second-hand laptop?

  A local shop has offered me a good deal on a new laptop. What should I be looking out for?

• Problems using CCleaner

  I tried using CCleaner but it won't fix my problems. Have I done something wrong?

• Transferring files from old PC to new

  I've got a laptop and have just bought an iMac. How can I transfer everything from the laptop to the new Mac?

• What high performance laptop should I get?

  I need a new laptop to run a DJ/singer/karaoke business. Which should I buy?

• Which anti-virus program should I buy?

  My Norton anti-virus software is up for renewal next week. Should I renew, or is there another anti-virus program you can recommend?

• Which laptop should I buy?

  I am now without a PC after my last one went down with a virus. What should I buy?

• Which netbook should I buy for travel internet?

  I am looking to purchase a netbook for a trip to South Africa. I will need daily internet access. Which netbooks do you recommend?