Caller Claire says her two children can't go to Alton Towers due to new disability restrictions
| Updated: 06 Feb 2026
Ben Kentish hears from Caller Claire explaining how Merlin Entertainment's new disability restrictions will impact her children with autism.
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Ben Kentish hears from caller Claire about Merlin Entertainment's new requirements for their Ride Access Pass. She has two children with autism, with a special interest in rollercoasters, and explains how this will now impact her family.