Caller Shazneen changes James O’Brien’s mind on hospital league tables
| Updated: 09 Sept 2025
“It gives management a kick up the backside to listen to nurses and doctors concerns.”
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James O’Brien had been taking aim at the new league tables ranking NHS trusts across England, asking: ‘who does this help?’. Shazneen begins to answer that question showing him the perspective in favour of the tables, helping him to begin to change his mind.