Skip to main content
On Air Now
Listen Now

1am to 4am

Listen Now

11pm to 7am

FIFA identifies 13-fold rise in abusive social media posts during the World Cup

It comes as three Dutch players reported being racially abused after missing penalties in their country's defeat to Morocco

Share

FIFA's digital watchdogs uncovered 89,000 abusive posts on social media during the group stage of the World Cup.
FIFA's digital watchdogs uncovered 89,000 abusive posts on social media during the group stage of the World Cup. Picture: Getty

By Alex Storey

FIFA watchdogs uncovered 89,000 posts on social media during the World Cup group stage, a 13 times as many from the 2022 tournament.

Listen to this article

Loading audio...

The spike reflected a 33% jump from the Qatar edition four years ago, after the governing body's Social Media Protection Service (SMPS) scanned over six million posts and comments,

Racial abuse accounted for 11% ​of all detected offensive messages, which marked a three per cent rise compared to the 2022 group stage.

FIFA ⁠said it marked a "significant increase in the objectively worst, most offensive material" ​on social media platforms".

Read more: Three people die from suffocation during celebrations in Mexico City as fans take to the streets following World Cup win over Ecuador

Read more: Who has qualified for the last 16 of the World Cup?

The SMPS uses both technology and human moderation to detect, ​filter and block any messages deemed racist, discriminatory or threatening, while also protecting players' followers ​from exposure to abusive content.

FIFA said in its statement: "Available to all teams, players, coaches and match officials participating at ​FIFA tournaments, SMPS protects them and their followers from experiencing discriminatory and offensive content."

It said that 225,000 posts were identified for human review, of which ‌moderators ⁠verified 89,000 posts as abusive and took action.

Approximately 1,000 accounts escalated for further investigation.

FIFA's Social Media Protection Service (SMPS) scanned over six million posts and comments.
FIFA's Social Media Protection Service (SMPS) scanned over six million posts and comments. Picture: Getty

The service's automated ​moderation tools also ⁠hid approximately 181,000 hateful comments from team accounts.

However, FIFA added that the expansion of the tournament from 32 teams to 48 played a contributing role in the rise.

Its spokesperson said: "As ⁠part of the evolution of SMPS, the service also collates evidence for law enforcement," FIFA said.

"Over 100 examples have been identified which pass the legal thresholds for ⁠preparing legal ​case files against them."