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LIVE updates: Hundreds of flights cancelled across Britain as recovery from air traffic chaos takes 'longer than hoped'

Passengers are facing travel chaos into the evening as a result of the technical fault, but systems are starting to recover

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Heathrow is among the multiple affected airports.
Heathrow is among the multiple affected airports. Picture: Alamy

By Alex Storey

Recovery from an air traffic control failure which plunged thousands of plane passengers into travel chaos across Britain has taken "longer than hoped".

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The technical fault has affected flights landing into the UK caused by a fault with the The National Air Traffic Services' [NATS] "flight processing system".

In the latest update, NATS said the technical issue is resolved but that recovery "has taken longer than we had hoped".

The statement continued: "Our system issue is now resolved, we are operating normally and working as hard as possible to clear the backlog of flights.

"We are truly sorry for the ongoing flight disruption. We know this is hugely frustrating and apologise unreservedly. Passengers should continue to check with their airline."

Transport Secretary Heidi Alexander said on X: "Pleased NATS have fixed the issue, and huge thanks to those working to get people moving.

"It will take time to fully resume flights, so continue to check with airlines. I am seeking assurances that lessons will be learned and systems that support aviation are up to the job."

Outgoing flights at Heathrow have been affected and passengers have spoken of the chaos as they try to navigate what's happening.

Follow for the all the latest updates below.

AIR TRAFFIC CONTROL CHAOS

Arrivals at Heathrow have been scrapped until Wednesday as Britain's airports grapple with the fallout from the air traffic control outage.

All of Britain's airports are affected by the system issue.

National Air Traffic Services said recovery from the outage "has taken longer than we had hoped".

Disruption is expected into Wednesday, as airports attempt to get back on track after a slew of delays and cancellations.

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  • Heathrow scraps all arrivals for rest of Tuesday

    Heathrow said it has suspended arrivals for the rest of Tuesday after technical issues at an air traffic control provider caused huge disruption to flights.

    Nats, which provides air traffic control services to 15 UK airports, said in a statement that recovery had “taken longer than we had hoped” but the issues had been resolved.

    In a statement on X, Heathrow said: “Arrivals into Heathrow have been suspended for the remainder of Tuesday 8 September to ensure the safety of our passengers and colleagues.

    “Departures have resumed, but disruption is expected to continue, so we advise passengers to check with their airline for the latest flight information before travelling to the airport.

    “We apologise to those affected and are supporting our local NATS team and airline partners as they work through the resulting disruption.”

    Chay Quinn
  • Recovery from system issue has taken longer than hoped, air traffic control service says

    National Air Traffic Services has provided an update on the disruption. 

    "Recovery from today's system issue has taken longer than we had hoped," it says.

    "Our system issue is now resolved, we are operating normally and working as hard as possible to clear the backlog of flights. 

    "We are truly sorry for the ongoing flight disruption. We know this is hugely frustrating and apologise unreservedly. Passengers should continue to check with their airline."

    It is the fourth statement issued by NATS today.  The first was released at 1.46pm, when it announced the "technical issue" grounding flights.   

    Issy Clarke
  • Flights departures have resumed from Birmingham Airport

    Flights have started departing again from Birmingham Airport.

    In a statement, the airport said departures had resumed at 18:40.

    "We are continuing to work with NATS (who is responsible for air traffic control), to clear backlog alongside our airlines and handling agents," the statement said.

    Customers are still advised to check the status of their flight with their airline.

    Issy Clarke
  • 'Our flight to Nashville was cancelled - now we've got to find a hotel'

    Lia, from Harrogate, is trying to get to Nashville.

    "We were meant to fly Manchester to London and then have a connection flight from London to Nashville, and both have been cancelled," she told LBC.

    "We've been told to book a hotel out of our own money and potentially claim it back."

    She's going to "look at seeing if we can stay in Manchester tonight".

    But she says hotels in Manchester have "very limited" availability.

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  • 'There's no flights available for today': Tourist stuck in Manchester says she can't rebook missed connection to South Africa

    Judy, from South Africa, is currently stuck at Manchester Airport waiting to fly to Frankfurt after a holiday in the UK.

    The delay means she's going to miss her connection flight home from Frankfurt and is unable to book another one. 

    She told LBC: "I have about an hour delay for my first flight which means that I won't be able to get my connection flight on time.

    "I'm trying to rebook and there is no flights available for today. We're trying to book for tomorrow."

    She said the airline told her that they can only book her onto another flight if she gets stuck in Frankfurt. 

    "I cannot get stuck in Frankfurt. I need to get home.

    "I have to get on this plane for them to be able to rebook me. That's so far the conversations we've had. Otherwise, they've just not given me any other options at all. "

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  • British Airways forced to cancel or divert over 100 flights

    In an update posted on X, the airline said its call centres remain "incredibly busy".

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    British Airways issues an update.
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  • Issues 'fixed' but will take time to for normal service to resume

    In an update, Transport Secretary Heidi Alexander wrote on X: "Pleased NATS have fixed the issue, and huge thanks to those working to get people moving. 

    "It will take time to fully resume flights, so continue to check with airlines. 

    "I am seeking assurances that lessons will be learned and systems that support aviation are up to the job."

    Alex Storey
  • Letter from British Airways to passengers aboard cancelled Manchester to New York flight

    A letter seen by LBC from BA issues an apology to passengers who should have been travelling from Manchester to New York, and offers passage on the next available flight.

    The flight was cancelled on Tuesday afternoon. 

    BA has issued a letter to affected passengers
    BA has issued a letter to affected passengers
    Alex Storey