Mum of girl, 13, who died after single sip of Costa hot chocolate warned staff about her allergies and was 'extra picky'

12 August 2024, 18:29 | Updated: 12 August 2024, 19:56

Schoolgirl, 13, dies after severe allergic reaction to Costa hot chocolate
Schoolgirl, 13, dies after severe allergic reaction to Costa hot chocolate. Picture: Handout

By Emma Soteriou

The mother of a schoolgirl who died after a single sip of a hot chocolate from Costa Coffee warned staff about her allergies while ordering and was "extra picky".

Listen to this article

Loading audio...

Hannah Jacobs, who had been allergic to dairy products, fish and eggs since she was a toddler, died within hours of taking a sip of the drink on February 8, 2022, East London Coroner's Court was told.

Her mother, Abimbola Duyile, ordered two takeaway soya hot chocolates from the coffee chain before taking Hannah to a dental appointment.

She said she had been "picky" about telling the coffee shop staff that Hannah had an allergy and they needed to clean the equipment when they made her drink.

Ms Duyile went on to say that her "anger gave way to terror" after her child's reaction to the drink.

Read more: Schoolgirl, 13, dies after suffering severe allergic reaction to Costa hot chocolate

Read more: Girl, 11, stabbed by 'stranger' in central London as police thank hero shopworkers who 'bravely intervened'

In a statement read in court, she said: "When I arrived at the coffee shop I said to the person serving that we both would like hot chocolate.

"I said that Hannah was severely allergic to cows' milk and said they should clean the jug - to which they agreed." Hannah took her first sip of the drink when she was at the dentist which was a short walk away.

Ms Duyile recalled that Hannah "abruptly got up and went to the toilet and shouted 'that was not soya milk'. "

She said Hannah's reaction "happened quickly" and she was coughing up phlegm.

Ms Duyile then rushed Hannah, who was complaining of chest pains, to a nearby chemist as her "lips and mouth were very swollen and she was itchy".

She added that "my initial response was of anger to the Costa Coffee staff - it gave way to terror".

Costa Coffee cup on a table at the Costa Coffee cafe, Maybird Center, Stratford upon Avon, England UK
Costa Coffee cup on a table at the Costa Coffee cafe, Maybird Center, Stratford upon Avon, England UK. Picture: Alamy

Hannah collapsed in the chemist and the pharmacist gave her an an EpiPen injection in her leg.

Attempts to resuscitate were started and a customer called an ambulance. Paramedics soon arrived and continued resuscitation efforts.

Hannah was rushed to hospital where she was declared dead by 1pm, according to her family's lawyers.

Ms Duyile told the court that she had been careful about checking with the staff before they prepared the drinks, saying: "I made sure that the staff was aware that this was not a joke".

She said she was being "extra picky" and so specific about the order that she "might sound like a crazy mum" but her attitude was that she needed "to be straight with the staff".

She added that, at that point, "Hannah was busy telling me off for being so picky".

Of the reaction of the staff behind the counter to her request, Ms Duyile told the court: "I feel that she did not understand what I was saying, which is why I leaned forwards so that she could hear what I was saying."

Hannah's family had opted for a policy of "complete avoidance" as a way to manage her allergies.

It meant she was "diligent" about what she ate when she was away from home and would only try things that had been cooked by her mother or aunt or had been checked beforehand.

She even brought her own bottle of ketchup with her for some meals, would check with shop staff before ordering as she "understood" that "managing her allergies was just part of life".

Earlier, Ms Duyile remembered her daughter as a proud, kind and confident child who had a "strong sense of right and wrong".

She said: "I know that she would have achieved anything she set her mind to. I loved my child so much and my heart is broken."

Receiving an early dose of adrenaline could have been key to Hannah's treatment and since she weighed 47 kilos and was a teenager she would have needed more than 150mcg, the court heard.

Assistant coroner Dr Shirley Radcliffe wondered whether it may have made a difference if Hannah had been given two 300mcg doses after she arrived at the chemist.

Dr Rahul Chodhari, who had been involved in the management of Hannah's allergies, said it would be hard to predict, adding that "150mcg was certainly too small a dose to be given".

The coroner said: "Nine minutes after consuming the drink [Hannah] had left the dentist. I had understood that if she had received a intra muscular adrenaline injection within that period she would have survived. Is that right, doctor? "

Dr Chodhari replied "yes".

The hearing was adjourned until Tuesday at 10am.

More Latest News

See more More Latest News

Vladimir Putin laid out demands for a ceasefire in Ukraine following a landmark phone call.

Putin hits energy plant hours after landmark Trump talks as Zelenskyy claims Russia has ‘effectively rejected’ ceasefire

A man rides a Lime rental bike across London Bridge from the City of London in the evening sun

First day of spring to be hottest of the year - as UK beats Barcelona and Athens this week to reach 21C

One major question is whether the prince admitted to taking drugs on the form, which he later admitted in his memoir, Spare.

Harry’s US visa records released with heavy redactions - but questions remain about drugs admission

Donald Trump has ordered the release of the last classified files surrounding the assassination of John F. Kennedy on Thursday, vowing that ‘everything will be revealed’.

'It's a lot of stuff' - Trump releases 80,000 classified pages relating to JFK assassination, honouring campaign promise

A private lunar lander has captured the first high-definition sunset pictures from the Moon.

Lunar lander captures first high-definition picture of sunset on the moon

In this image provided by NASA, a SpaceX capsule splashes down in the Gulf of Mexico, Tuesday, March 18, 2025.

Home at last: NASA astronauts greeted by dolphins as they land back on Earth after eight months stranded in space

One of Tesla’s earliest investors has called for Elon Musk to step down as CEO, saying the ‘divisive’ billionaire has ‘destroyed the company’s reputation’.

‘It’s a crisis’ - Top Tesla investor calls for ‘divisive’ Elon Musk to step down as CEO as stocks keep plunging

Liz Kendall has told LBC that the welfare system ‘has to be reformed’ as the government faces a backlash from Labour MPs for their plans to shake up the benefits system.

‘Can’t duck the issue’ of UK’s soaring benefits bill, Liz Kendall tells LBC

Israeli Prime Minister Benjamin Netanyahu said Israel's deadly strikes on Gaza will continue in full force.

Netanyahu warns this is 'just the beginning' of 'full force' Gaza strikes after overnight attack kills 400

U.K. GCSE Exams

Teenagers could sit fewer GCSE exams amid concerns of overstress, Government review suggests

DigDat performs at Wireless Festival 2021 at Crystal Palace on September 12, 2021 in London, England.

Drill rapper DigDat guilty of attempted murder over drive-by shooting in which victim ‘lucky not to die’

Nicholas Prosper was caught on CCTV buying a gun in a car park

Moment killer smirks after buying shotgun in car park hours before he murdered family at home

Vladimir Putin laid out demands for a ceasefire in Ukraine following a landmark phone call.

'Don't negotiate without Ukraine', Zelenskyy says after Putin and Trump agree partial ceasefire in landmark phone call

Rebecca Burke

British tourist held in US immigration detention centre for three weeks due to visa mix-up returns to UK

Fresh images of the remote Antarctica base at the centre of an assault allegation have emerged after the crew begged for rescue.

Inside the Antarctic base at centre of assault mystery as crew plead for rescue

Netflix's new show Adolescence explore themes such as misogyny, online radicalisation and the influence of figures such as Andrew Tate

‘There will be more’: Ex-social worker warns of rise of misogyny-fuelled violence following release of Netflix’s Adolescence