NHS Covid-19 app launches in England and Wales

23 September 2020, 23:59 | Updated: 24 September 2020, 12:44

Ewan Quayle

By Ewan Quayle

England and Wales's coronavirus contact tracing app has launched, following in the footsteps of Scotland and Northern Ireland's own efforts.

Developers are already working on future updates that could tell users if they are exposing themselves to the virus too much.

Also on the road-map is international functionality, so that the technology can be used to trace people from other countries, according to the firm responsible for building the app.

Contact tracing apps rely on smartphone Bluetooth to keep an anonymous log of others also using the service, automatically informing people if someone that has been within close proximity later tests positive.

Zuhlke Engineering was awarded more than £5 million across two contracts for development and support on the much-delayed project.

The firm's chief executive, Wolfgang Emmerich, told the PA news agency that the app is "rock solid", but developers would continue to improve it over the next six months.

Read more: NHS Covid-19 app: Hands on with the new coronavirus tracing app

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He said one area being worked on is a "personalised risk score" rather than a neighbourhood one, based on how many Bluetooth hits a person receives from others.

"That might actually help people get a feel for how risky a life they lead," he told PA.

Mr Emmerich said international interoperability needs co-ordination with international partners to work, as well as the creation of a central repository of the anonymous ID keys used to ping people if they have been in close contact with someone who tests positive.

"I don't have a design ready for it yet, I can't tell you how that will work, it requires co-ordination with international partners, it is ongoing, it is on the road-map for the next six months," he explained.

Although Mr Emmerich was not able to confirm the exact adoption rate of the app during testing on the Isle of Wight and in the London borough of Newham, he said the trial phase "confirmed that the app is working".

Read more: Government ditches current Covid-19 app for Google-Apple model

"We learnt the adoption rate, we learnt that it was detecting contacts, we learnt that people use the app to self-diagnose, that people booked tests through the app," he said.

"We confirmed that people are happy to use the app to check in to particular venues that display the Test and Trace poster with a QR code at their entrance."

England and Wales's coronavirus contact tracing app has finally launched
England and Wales's coronavirus contact tracing app has finally launched. Picture: PA Images

Reflecting on the first app that was eventually scrapped, Mr Emmerich said his team advised such a move in June because of battery handling limitations on iOS.

The original app drained battery considerably more because it would only work on iOS if it was in the foreground.

The final app only takes about 2-3% of power per day.

Read more: NHS Covid-19 app: why are there delays?

"What ultimately sealed the demise of the first app is that Apple point blank refused to sacrifice battery power for enabling Bluetooth apps to scan for Bluetooth pings for beacon information in the background," he told PA.

"That's a trade-off decision that a company like Apple can sensibly make, there are good commercial and good engineering reasons for making those decisions but that ultimately prevented the first app from functioning reliably."