TUI passengers offered counselling after they were left fearing they wouldn't see family again after choppy landing

17 March 2023, 09:35 | Updated: 17 March 2023, 10:47

A TUI plane was buffeted by strong winds
A TUI plane was buffeted by strong winds. Picture: Alamy

By Will Taylor

Distraught passengers on a TUI flight to Manchester have been offered counselling after enduring a horrifying attempt to land.

Listen to this article

Loading audio...

They reportedly screamed and cried as the pilot tried to touch down while the plane was battered by strong winds.

The plane had to be diverted to East Midlands Airport but passengers were only told once they touched down.

As one passenger said he prayed and didn't think he would see his family again, TUI has emailed customers offering free counselling to help with any trauma from the flight on March 9.

"We would like to assure customers that instances of this nature are rare. TUI has offered all those on the plane counselling," the company said.

Read more: Brits face summer holiday chaos as passport workers set to walk out for weeks

"We can confirm that TOM2477 from Tenerife to Manchester Airport on March 9 diverted to East Midlands Airport, due to adverse weather conditions during the approach back to Manchester.

Passenger Gareth Salter said: "People were panicking, babies were screaming, women were crying.

"There were some young girls behind us in floods of tears. I was saying my prayers, to be honest. I didn't think I'd see my family again. It was just awful."

The diversion hampered passengers' return home, with Jane and Kevin Hudson getting stuck in a blizzard as they tried to get their car from Manchester to Scarborough in a 14-hour ordeal.

More Latest News

See more More Latest News

Police have released CCTV images from the Hackney shooting

Girl, 9, critically injured in Hackney shooting 'may never speak again' as police release CCTV images of motorcyclist

Jay Slater's family will fly back with his body

Jay Slater's family to return to UK with his body as his heartbroken mum begins funeral plans

English cricketer James Vince

England cricket star James Vince and his family ‘living in fear’ after home attacked twice in middle of the night

Six people were found dead at a luxury hotel in Bangkok died from cyanide

Six people who died 'foaming at the mouth' in five-star luxury Thai hotel were poisoned by drinks laced with cyanide

Live
Britain's King Charles III speaks during the State Opening of Parliament at the Palace of Westminster in London.

King's Speech Live: Starmer pledges to 'take the brakes off Britain' and 'turbo charge' housebuilding

UK inflation remains unchanged

UK inflation remains unchanged at 2% - holding steady at Bank of England's target rate

Rachel Reeves is facing calls to launch an inheritance tax raid on pension pots

Rachel Reeves faces calls to launch inheritance tax raid on pension pots in bid to raise extra £2 billion a year

Keir Starmer will reform the planning system

Local residents to lose power to block new housing as Starmer vows to 'get rid of brakes on planning system'

Exclusive
The Bibby Stockholm is now almost full with 410 people on board, LBC has learned

Mutiny on the Bibby: Migrants go on hunger strike and protests erupt on ‘hell barge’ Bibby Stockholm

A third pro is said to have been named as a 'person of interest' in the Strictly investigation

'Third Strictly professional dancer named' as 'person of interest' in investigation into abuse and bullying claims

Joe Biden has vowed to outlaw the gun used to shoot at Donald Trump

Joe Biden vows to outlaw assault rifle gunman used to shoot at Donald Trump, as he says 'politics has got too heated'

Police confirmed the human remains belonged to missing teen Jay Slater after a 29-day search

Jay Slater's mother 'wants to see him one last time' after Spanish authorities confirm body found is her missing son

Enzo Fernandez filmed himself and his Argentina teammates singing an offensive song

Chelsea star Enzo Fernandez slammed by teammate Fofana for 'uninhibited racism' after offensive chant

Boris Johnson and Donald Trump

Boris Johnson urges Donald Trump to support Ukraine in one-on-one meeting

Snipers weren't placed on the "sloping roof" used by the shooter who attempted to assassinate Presidential nominee Donald Trump over "safety concerns", the head of the US Secret Service has admitted.

Snipers weren't placed on 'sloping roof' used by would-be Trump assassin over 'safety' concerns

Jay Slater vanished in Tenerife on June 17

GoFundMe gives update on ‘next steps’ for £58,000 Jay Slater fundraiser as teen's body found