Aviva sorry for calling thousands of customers Michael
28 January 2020, 14:53 | Updated: 28 January 2020, 15:35
Aviva has apologised after emailing thousands of customers and mistakenly calling them Michael.
The insurance company said it was caused by a "temporary technical error" in its "mailing template".
Seeking to reassure recipients, it said the blanket use of Michael was the "only error in the email".
It added: "There was no issue with personal data; the remainder of the email and its content was correct."
A few Michaels commented on the blunder on social media.
One said: "I really don't understand the problem?"
Another joked: "Lucky them - I can't even get some people to call me Michael [instead of Mike]."
There were 869 babies named Michael in England and Wales in 2018, making it the 74th most popular name for boys that year.
Oliver was in first place.
(c) Sky News 2020: Aviva sorry for calling thousands of customers Michael