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Grandson Reunited With Nan Stranded At Heathrow After LBC Phone Call
1 February 2019, 15:44
A worried grandson trying to trace his nan stranded at Heathrow Airport has now been reunited with her following a phone call to LBC.
Patrick’s 82-year-old grandmother was due to catch a connecting flight from Heathrow to Edinburgh after landing at Britain’s largest airport from South Africa.
But, that connecting flight was cancelled and the next available one wasn’t until 12 hours later.
And with no way of contacting his grandmother, Patrick was left in a panic.
He phoned Nick Ferrari and revealed it was the first time his nan had been in the UK for 40 years.
But because of data protection laws, the airliner was not able to share any passenger details to him.
His call sparked a huge response from LBC listeners who wanted to help track her down.
An hour later, LBC’s reporter Rachael Venables heard from Patrick once again.
Brilliant news from Heathrow this morning - after Patrick called @LBC about his stranded 82y/o Grandma (in the UK for the first time in 40yrs with no working phone and cancelled flights) she’s managed to speak to the family AND @British_Airways got her on an earlier flight! pic.twitter.com/IsMUvWPetC— Rachael Venables (@rachaelvenables) February 1, 2019
British Airways had been in touch and told him his grandmother was now going to be put on an earlier flight.
A short while later, he collected her from Edinburgh Airport and shared a photo with LBC (above).