Zoom unveils new features as it pushes to be the ‘future of communications’

14 October 2020, 16:04

Zoom app
Zoom concerns. Picture: PA

The video conferencing app is introducing a new events platform and access to third-party productivity apps.

Video conferencing tool Zoom has unveiled a range of new features, including quick in-call access to other apps such as Dropbox and an events platform, as the service looks to establish itself as the “future of communications”.

The video calling app shot to prominence at the start of the coronavirus pandemic as millions of people turned to Zoom in order to work from home and stay in touch with friends and family.

Although the platform faced a number of security issues, a 90-day programme to overhaul privacy settings has seen a number of new measures introduced to better secure the app, and now senior figures are keen to push Zoom further forward.

At its Zoomtopia conference, the company unveiled OnZoom, a new events space where users can organise and host online conferences and other events.

The platform will enable hosts to organise tickets and attendees as well as run any fundraising linked to the event from within Zoom.

Zoom also confirmed the launch of Zapps, Zoom-based versions of popular productivity apps such as Dropbox, Slack and Google Docs which users can access from within Zoom while on a call.

Eric Yuan, Zoom chief executive, said the company wanted to add features which “best serve” its users.

“One thing we’ve learned in this challenging time is that remote work does work. The future will bring a hybrid of the best of in-person and virtual communications.

“The announcements we make today at Zoomtopia demonstrate that Zoom is built for this moment and beyond. We have the platform to support what the world needs – today, tomorrow and well into the future.”

Also at the conference, Zoom confirmed that its promised introduction of end-to-end encryption for video calls would begin to become available via a technical preview next week.

It will be optional, Zoom said, but free and paid Zoom users will be able to toggle it on and off as they see fit – even on a meeting-by-meeting basis, the company said.

Among other security updates announced, Zoom revealed it was introducing video waiting rooms, so hosts will be able to see guests on camera before choosing to admit them.

By Press Association

More Technology News

See more More Technology News

The former president launched his app to compete with tech giants such as Facebook and Twitter.

Donald Trump launches 'Truth' social media platform after exile from Twitter and Facebook

It is the second outage in a week

Facebook, Instagram and Messenger down for second time in a week

The source code of Twitch was posted online

Twitch data breach: What you need to know

Facebook, Instagram and Whatsapp went down in a major outage

WhatsApp, Facebook and Instagram back online after suffering six-hour outage

Queen's Baton Relay baton

‘Smart’ baton using cutting-edge technology unveiled for Queen’s Baton Relay

YouTube displayed on a laptop computer

YouTube to remove misinformation videos about all vaccines

Amazon's Astro robot

Amazon introduces home robot alongside new Echo devices

A person using a laptop

Pandemic sparks demand for greater use of tech in public safety – report

An Instagram page

Instagram for children plans ‘paused’, company says


Labour proposes ‘legal duty of care’ on social media firms to stop scams

Stuart and Amanda Stephens

Family of tragic 13-year-old Olly urge parents to take phones off teenagers

Customers enter Apple shop

Queues return to Apple Stores as the iPhone 13 goes on sale

Online fraud

New laws needed to protect people from online scams, Which? warns


Ofcom ‘needs powers to audit tech firms to prevent online harms’

A computer user

Government told to confront tech giants about videos that trigger epileptic fits

Scientist with petri dish

Scientists use AI to help discover new treatment for deadly childhood cancer