Shelagh Fogarty 1pm - 4pm
Skoda creates app that can hear what is wrong with your car
9 October 2020, 09:54
App uses artificial intelligence to interpret even the smallest change in engine tone.
Skoda has created a smartphone app that can listen to your car’s engine and determine if it needs any work completed.
Technicians simply hold the phone close to the engine as it is running, and the sound of the engine is recorded through the microphone. This recording is converted to a spectrogram, then artificial intelligence analyses the recording against stored data to determine discrepancies.
Not only can it tell that something is wrong, it can also understand exactly what is wrong, suggesting servicing measures that might be needed.
The app was developed by Skoda’s in-house software developers and currently has a success rate of about 90 per cent. So far it can interpret 10 patterns, including issues with the air conditioning compressor, steering, and clutches in the automatic gearbox.
A total of 245 Skoda dealerships in 14 countries have contributed to the project by sharing recordings for the software’s learning process and trialling the app.
Stanislav Pekař, head of after sales at Skoda, said, “Sound Analyser is a prime example of the new opportunities digitalisation at Skoda can create, even in terms of after sales. We will continue to consistently use artificial intelligence technologies to offer our customers an even more personalised service, thus enhancing the customer experience even further.”
The Czech car manufacturer says it is putting artificial intelligence at the core of its digitalisation strategy, using apps such as the Sound Analyser to solve specific problems.