Defence Secretary Grant Shapps apologises to people affected by MoD hack as he admits it ‘shouldn’t have happened’

7 May 2024, 17:18 | Updated: 7 May 2024, 17:54

Defence Secretary Grant Shapps has apologised for the hacking.
Defence Secretary Grant Shapps has apologised for the hacking. Picture: Alamy

By Jenny Medlicott

Defence Secretary Grant Shapps has apologised to the people affected by the hacking of a Ministry of Defence system after a ‘malign actor’ gained access to part of the Armed Forces’ payment network.

Listen to this article

Loading audio...

Speaking in the House of Commons on Tuesday evening, Mr Shapps said for “national security reasons” they would not reveal who was behind the cyber-attack.

Asked when the perpetrator of the attack would be named, Mr Shapps said the process of formally accusing "is a specific process" which "does take some time" - it is understood to take months to do so.

However, he confirmed that the hack was the “suspected work of a malign actor and we cannot rule out state involvement”.

Mr Shapps said it is further proof that “the UK is facing rising and evolving threats”.

He continued: "I want to apologise to the men and women who are affected by this. It should not have happened and this eight-point plan seeks to ensure that it is put right and that it cannot happen again.

He finally added: “We are also reviewing on personnel data to ensure our people’s data is secure, this is the work of a malignant actor who compromised a contract a run network entirely separate from the MoD core system”.

As many as 270,000 people including regular troops, reservists and some veterans are understood to have been affected.

Sky News reported that China was behind the cyber attack.

Mr Shapps confirmed on Tuesday evening that the contractor of the hacked system is SSCL (Shared Services Connected Ltd) after it was named by the shadow defence secretary John Healey.

SSCL is a subsidiary of the Paris-based tech company Sopra Steria, Sky News reports.

It is the largest provider of business support services for the government, UK military and the Metropolitan Police Service.

Mr Shapps confirmed the Government has "ordered a formal review of their work within MoD".

Those affected include all serving armed forces personnel and some veterans. The hackers are understood to have targeted a third-party payroll system. A small number of addresses may also have been accessed.

Beijing has dismissed the claims as a "smear."

Grant Shapps said the attack 'shouldn't have happened'.
Grant Shapps said the attack 'shouldn't have happened'. Picture: Alamy

China's foreign ministry said it "firmly opposes and fights all forms of cyber attacks" and "rejects the use of this issue politically to smear other countries".

A spokesman for the Chinese embassy in the UK said: "The so-called cyber attacks by China against the UK are completely fabricated and malicious slanders.

"We strongly oppose such accusations. China has always firmly fought all forms of cyber attacks according to law.

"China does not encourage, support or condone cyber attacks. At the same time, we oppose the politicisation of cybersecurity issues and the baseless denigration of other countries without factual evidence.

"China has always upheld the principle of non-interference in each other's internal affairs. China has neither the interest nor the need to meddle in the internal affairs of the UK.

"We urge the relevant parties in the UK to stop spreading false information, stop fabricating so-called China threat narratives, and stop their anti-China political farce."

The UK embassy spokesman said: "I will hereby reiterate that the so-called cyber attacks by China against the UK are completely fabricated and malicious slanders.

"We strongly oppose such accusations. China has always firmly fought all forms of cyber attacks according to law. China does not encourage, support or condone cyber attacks. 

"At the same time, we oppose the politicisation of cyber security issues and the baseless denigration of other countries without factual evidence.

"China has neither the interest nor the need to meddle in the internal affairs of the UK."

One furious former airman told LBC: “I trust China with my bank details more than I trust the MoD."

He said it was “typical” that they had “wasted money” on third party systems that could be targeted in this way.

The Ministry of Defence took immediate action when it discovered the breach, taking the external network - operated by a contractor - offline.

The shadow defence secretary John Healey said in the Commons: “Any such hostile action against our forces is utterly unacceptable, and their protection must be the first order of priority for the defence secretary, whether on operations abroad or for the data at home”.

Chinese hackers are suspected to be behind the major data breach
Chinese hackers are suspected to be behind the major data breach. Picture: Alamy

It is understood that initial investigations have found no evidence that data has been removed.

But affected service personnel will be alerted as a precaution and provided with specialist advice. They will be able to use a personal data protection service to check whether their information is being used or an attempt is being made to use it.

All salaries were paid at the last payday, with no issues expected at the next one at the end of this month, although there may be a slight delay in the payment of expenses in a small number of cases.

Read more: Israel takes control of Rafah crossing in Gaza after dismissing Hamas' ceasefire proposal as 'ruse'

Read more: Green Party investigates councillor who shouted ‘Allahu Akbar’ after election and said Palestinians should 'fight back'

The MoD has been working at speed to uncover the scale of the attack since it was discovered several days ago.

The revelation comes after the UK and the United States in March accused China of a global campaign of "malicious" cyber attacks in an unprecedented joint operation to reveal Beijing's espionage.

Britain blamed Beijing for targeting the Electoral Commission watchdog in 2021 and for being behind a campaign of online "reconnaissance" aimed at the email accounts of MPs and peers.

Labour's shadow defence secretary John Healey said: "So many serious questions for the Defence Secretary on this, especially from Forces personnel whose details were targeted.

"Any such hostile action is utterly unacceptable. Parliament will expect a full Commons statement tomorrow."

In response to the Beijing-linked hacks on the Electoral Commission and 43 individuals, a front company, Wuhan Xiaoruizhi Science and Technology Company, and two people linked to the APT31 hacking group were sanctioned.

But some of the MPs targeted by the Chinese state said the response did not go far enough, urging the Government to toughen its stance on China by labelling it a "threat" to national security rather than an "epoch-defining challenge".

Conservative former leader Sir Iain Duncan Smith repeated those calls, telling Sky News: "This is yet another example of why the UK government must admit that China poses a systemic threat to the UK and change the integrated review to reflect that.

"No more pretence, it is a malign actor, supporting Russia with money and military equipment, working with Iran and North Korea in a new axis of totalitarian states."

The Metropolitan Police said it is not involved in any investigation at this stage.