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30 November 2016, 12:22
James was talking about what families should do when their loved ones are left in a vegetative state. Then Shirley called with a beautiful story that left the LBC presenter and so many listeners more than a little emotional.
Shirley's Call Leaves James With Tears In His Eyes
This is Shirley's call that will make you hug your children extra close.
You can see Shirley's call in full above, as she tells how her daughter was knocked over in 2013 and left unresponsive, being fed through a tube and offering no hints that she would pull through.
Then something amazing happened. We won't spoil it for you, Shirley's explanation of how it happened is a joy and it left James fighting back the tears.
Afterwards he called it a magic moment. It's hard to disagree.
"The doctors are saying it's a miracle," says Shirley. "Our little girl, she pulled through."
@mrjamesob on my way out and caught Shirley's call. Now running late as having to redo makeup!!. Inspiring family.— Frances Jones (@nutwoodgirl) November 30, 2016