LBC Frequently Asked Questions


Here are the answers to the most common queries we get.

*I'd like to speak to Customer Support
At Global we believe the best experiences are shared. So we want our customers to share their experiences with us. Whether it’s feedback, a question or a complaint, the Global Customer Support team are here to help. How to contact the Customer Support Team

During the holiday period, from 24 December 2020 until 4 January 2021, the Customer Support Team are available Monday to Friday 8.30am to 4pm, the office is closed on public holidays.

*I'd like to email a presenter, how can I do that?
To contact your favourite presenter on LBC go to the Presenters section of the website.

*How can I advertise on the radio or online?
If you are interested in advertising our sales team will be happy to discuss your needs and offer you suggestions on how to get your message to the right people, at the right time, at the best price.

*Will you sponsor my charity event?
LBC supports Global's Make Some Noise, an appeal operated by Global Charities is a registered charity in England & Wales (1091657) & Scotland (SC041475).

*Employment opportunities
If you would like to be considered for employment or work experience with LBC, please click here.

*Press & media enquiries
For press and media enquiries about LBC, including interviews with our presenters, you can contact

Please note, these contact details are for use by the press and media only - press releases, news stories or announcements should not be sent to the above.

*Work Experience and Internships
We offer work experience through the Global Academy. Opportunities are available in a number of areas including marketing, radio production, creative and interactive. To find out more and apply, visit the This Is Global website.