Thousands of social media users report outages on Facebook and Instagram

5 March 2024, 17:04

Internet Watch Foundation
Internet Watch Foundation. Picture: PA

Social media users rushed to X, formerly Twitter, to report that Facebook and Instagram were not working as normal.

Hundreds of thousands of social media users are reporting issues accessing the social media platforms Instagram and Facebook amid what appears to be a widespread outage.

The website Downdetector, which tracks online outages, indicated a vast number of reports were made on Tuesday to suggest Facebook had been experiencing problems – tracking more than 300,000 reports of outages between around 3.20pm and 4pm.

Similarly, Instagram users reported issues with the platform around the same time, with more than 120,000 flagging outages on the site, according to Downdetector.

Social media users rushed to X, formerly Twitter, to report the outages – with #facebookdown the top trend on the site in the UK on Tuesday afternoon.

Users reported being logged out of their Facebook and Facebook Messenger accounts, while others indicated the applications or websites would not load as normal.

Facebook and Instagram are owned and operated by the company Meta, which also owns Threads and WhatsApp among other products and services.

Andy Stone, Meta’s head communications, acknowledged the issues – posting on X: “We’re aware people are having trouble accessing our services.

“We are working on this now.”

The PA news agency has contacted Meta for comment.

By Press Association

More Technology News

See more More Technology News

X logo

Irish watchdog ‘surprised’ over X move on user data

A sign reminding people of new UK customs rules (PA)

Global trade to go digital as UK and 90 other countries agree paperless switch

A broadband router

Now most complained-about broadband and landline provider – latest Ofcom figures

Tasty Spoon

High-tech spoon developed to enrich lives of dementia patients

The NCSC said the Andariel group has been compromising organisations around the world (PA)

North Korea-backed cyber group sought to steal nuclear secrets, NCSC says

Tanaiste Micheal Martin speaks to the media

Tanaiste: Fake ads about me originated in Russia

Revolut card on a table

Revolut secures UK banking licence after three-year wait

IT outages

CrowdStrike faces backlash over 10 dollar apology vouchers for IT outage

Charlie Nunn, the boss of Lloyds, wearing a suit and tie outisde a building

Lloyds boss says tech outages a ‘really important issue’ for bank

A woman using a mobile

Accessing GP services online could pose risk to patient safety, probe finds

Overhead view of a man using a laptop computer

AI could help two-thirds of workers with daily tasks, says study

A TikTok logo on a mobile phone screen alongside logos for other apps

TikTok fined £1.8m over failure to provide accurate information to Ofcom

A hand pressing on laptop keys

UK competition regulator signs AI agreement with EU and US counterparts

A woman using a mobile phone

Third of UK adults use mobile contactless payments at least every month

Businessman hand touching password login device screen, cyber security concept

Lawlessness ‘characterises’ pornography online, says MP in plea to reform laws

Hands on a computer keyboard

State threat law watchdog calls for greater transparency from tech giants