Apple to allow iPhone repairs with used parts

12 April 2024, 14:44

Apple devices
Apple product launch. Picture: PA

The expanded repair scheme will begin in the autumn.

Apple is to allow owners of some iPhone models to repair their devices with used, genuine parts for the first time, as part of an update to its repair scheme.

The tech giant said the new scheme would apply to “select” models and would begin in the autumn.

Until now, users needed to match the serial number of the device they were repairing with that of a new part, sold by Apple – if a used or alternative component was used, the repaired iPhone in question would display notifications warning the user that Apple could not verify the replaced part.

In the case of some parts, such as Face ID or Touch ID sensors, the part might not work at all.

Now, Apple says it has enhanced the system so that “calibration for genuine Apple parts, new or used, will happen on device after the part is installed”.

The company said “future iPhone releases” will also have support for used biometric sensors.

“At Apple, we’re always looking for new ways to deliver the best possible experience for our customers while reducing the impact we have on the planet, and a key part of that means designing products that last,” the firm’s senior vice president of hardware engineering, John Ternus, said.

“For the last two years, teams across Apple have been innovating on product design and manufacturing to support repairs with used Apple parts that won’t compromise users’ safety, security, or privacy.

“With this latest expansion to our repair programme, we’re excited to be adding even more choice and convenience for our customers, while helping to extend the life of our products and their parts.”

As part of its update, the iPhone maker also announced that it was extending its Activation Lock feature – traditionally used to block a lost or stolen iPhone from being reactivated – to iPhone parts in its repair ecosystem.

The update means that if a device under repair detects that a part was obtained from a device with Activation Lock or Lost Mode enabled, its calibration with the device will be “restricted”.

By Press Association

More Technology News

See more More Technology News

Dr Laura Cinti looks up at an E.woodii plant growing in a glasshouse at Kew Gardens

AI enlisted in the hunt for female partner for lonely ancient plant

A mobile phone next to a telecoms mast near Dundry, Somerset

Pace required to hit targets on rural mobile signal unsustainable, report says

A NatWest sign

NatWest apologises to customers after mobile and online banking suffer outages

Greg Clark

AI regulators in UK are ‘under-resourced’, warns science committee chairman

Openreach engineer

Plans to build full fibre broadband in more than 500 new places unveiled

TikTok strategy

Tory TikTok launch ‘pathetic’ compared with Labour’s ‘savvier’ approach – expert

Person using laptop

More than 300 million children a year face sexual abuse online, study suggests

There are calls for mobile phones to be totally banned for under 16s

Calls for mobile phones to be totally banned for under 16s

A young girl using a mobile phone (picture posed by model)

Next government should consider banning phones for under-16s, report says

Sir Chris Bryant

AI should be used to develop an app which detects skin cancer, Labour MP says

Handout image from Microsoft of its Copilot virtual assistant displayed on a laptop screen

Microsoft expanding Copilot AI assistant to organise meetings and support teams

Solar panels on a house roof

Octopus Energy launches ‘buy now, pay later’ for solar panels

Raspberry Pi

Raspberry Pi set for June IPO in welcome boost for London market

A person using a laptop

Nations agree to develop shared risk thresholds for AI as Seoul summit closes

Microsoft new equiment

Data regulator looking into Microsoft’s AI Recall feature

An easyJet plane

EasyJet uses AI to better manage flights from new control centre