Data regulator issues new guidance for healthcare sector on transparency

15 April 2024, 14:44

A woman’s hand presses a key of a laptop keyboard
Transparency. Picture: PA

The Information Commissioner’s Office has published the guidance in response to the rising use of technology in the sector.

The UK’s data protection regulator has published new guidance for health and social care organisations it says will help them be more transparent about how personal information is being used.

The Information Commissioner’s Office (ICO) said the new guidance would provide regulatory certainty to organisations on how they should keep people properly informed as technology is increasingly used to deliver care and carry out research.

The regulator said focus on the issue was needed as the health and social care sector routinely handles sensitive information about the most intimate aspects of peoples’ health, and that under data protection law, people have a right to know what is happening to their personal information.

Anne Russell, head of regulatory policy projects at the ICO, said the ever-increasing use of technology meant personal data was more important than ever, and so therefore was more transparency.

“Being transparent is essential to building public trust in health and social care services,” she said.

“If people clearly understand how and why their personal information is being used, they are likely to feel empowered to share their health information to both access care and support initiatives such as medical research.

“As new technologies are developed and deployed in the health sector, our personal information is becoming more important than ever to boost the efficiency and public benefit of these systems.

“With this bespoke guidance, we want to support health and social care organisations by improving their understanding of effective transparency, ensuring that they are clear, open and honest with everyone whose personal information is being used.”

The ICO said that the aim of the new guidance was to help organisations better understand how and when to keep people informed, supporting existing rules around transparency and the individual right to be informed about how and when personal information was being used.

By Press Association

More Technology News

See more More Technology News

X logo

Irish watchdog ‘surprised’ over X move on user data

A sign reminding people of new UK customs rules (PA)

Global trade to go digital as UK and 90 other countries agree paperless switch

A broadband router

Now most complained-about broadband and landline provider – latest Ofcom figures

Tasty Spoon

High-tech spoon developed to enrich lives of dementia patients

The NCSC said the Andariel group has been compromising organisations around the world (PA)

North Korea-backed cyber group sought to steal nuclear secrets, NCSC says

Tanaiste Micheal Martin speaks to the media

Tanaiste: Fake ads about me originated in Russia

Revolut card on a table

Revolut secures UK banking licence after three-year wait

IT outages

CrowdStrike faces backlash over 10 dollar apology vouchers for IT outage

Charlie Nunn, the boss of Lloyds, wearing a suit and tie outisde a building

Lloyds boss says tech outages a ‘really important issue’ for bank

A woman using a mobile

Accessing GP services online could pose risk to patient safety, probe finds

Overhead view of a man using a laptop computer

AI could help two-thirds of workers with daily tasks, says study

A TikTok logo on a mobile phone screen alongside logos for other apps

TikTok fined £1.8m over failure to provide accurate information to Ofcom

A hand pressing on laptop keys

UK competition regulator signs AI agreement with EU and US counterparts

A woman using a mobile phone

Third of UK adults use mobile contactless payments at least every month

Businessman hand touching password login device screen, cyber security concept

Lawlessness ‘characterises’ pornography online, says MP in plea to reform laws

Hands on a computer keyboard

State threat law watchdog calls for greater transparency from tech giants