Data regulator issues new guidance for healthcare sector on transparency

15 April 2024, 14:44

A woman’s hand presses a key of a laptop keyboard
Transparency. Picture: PA

The Information Commissioner’s Office has published the guidance in response to the rising use of technology in the sector.

The UK’s data protection regulator has published new guidance for health and social care organisations it says will help them be more transparent about how personal information is being used.

The Information Commissioner’s Office (ICO) said the new guidance would provide regulatory certainty to organisations on how they should keep people properly informed as technology is increasingly used to deliver care and carry out research.

The regulator said focus on the issue was needed as the health and social care sector routinely handles sensitive information about the most intimate aspects of peoples’ health, and that under data protection law, people have a right to know what is happening to their personal information.

Anne Russell, head of regulatory policy projects at the ICO, said the ever-increasing use of technology meant personal data was more important than ever, and so therefore was more transparency.

“Being transparent is essential to building public trust in health and social care services,” she said.

“If people clearly understand how and why their personal information is being used, they are likely to feel empowered to share their health information to both access care and support initiatives such as medical research.

“As new technologies are developed and deployed in the health sector, our personal information is becoming more important than ever to boost the efficiency and public benefit of these systems.

“With this bespoke guidance, we want to support health and social care organisations by improving their understanding of effective transparency, ensuring that they are clear, open and honest with everyone whose personal information is being used.”

The ICO said that the aim of the new guidance was to help organisations better understand how and when to keep people informed, supporting existing rules around transparency and the individual right to be informed about how and when personal information was being used.

By Press Association

More Technology News

See more More Technology News

Cyber attacks

New laws to protect consumers from cyber attacks take effect

Person on laptop

UK cybersecurity firm Darktrace to be bought by US private equity firm

Mint Butterfield is missing in the Tenerd

Billionaire heiress, 16, disappears in San Francisco neighbourhood known for drugs and crime

A woman’s hand presses a key of a laptop keyboard

Competition watchdog seeks views on big tech AI partnerships

A woman's hands on a laptop keyboard

UK-based cybersecurity firm Egress to be acquired by US giant KnowBe4

TikTok�s campaign

What next for TikTok as US ban moves step closer?

A laptop user with their hood up

Deepfakes a major concern for general election, say IT professionals

A woman using a mobile phone

Which? urges banks to address online security ‘loopholes’

Child online safety report

Tech giants agree to child safety principles around generative AI

Holyrood exterior

MSPs to receive cyber security training

Online child abuse

Children as young as three ‘coerced into sexual abuse acts online’

Big tech firms and financial data

Financial regulator to take closer look at tech firms and data sharing

Woman working on laptop

Pilot scheme to give AI regulation advice to businesses

Vehicles on the M4 smart motorway

Smart motorway safety systems frequently fail, investigation finds

National Cyber Security Centre launch

National Cyber Security Centre names Richard Horne as new chief executive

The lights on the front panel of a broadband internet router, London.

Virgin Media remains most complained about broadband and landline provider