Inside the Horizon scandal: The true story behind new drama Mr Bates vs The Post Office

2 January 2024, 16:13 | Updated: 4 January 2024, 09:16

Between 1999 and 2015, over 700 people were wrongly prosecuted.
Between 1999 and 2015, over 700 people were wrongly prosecuted. Picture: Alamy
Jasmine Moody

By Jasmine Moody

With the Post Office Horizon scandal being turned into a TV drama, what really happened and did the victims ever receive justice?

Listen to this article

Loading audio...

Over 700 Post Office branch managers were given criminal convictions after the faulty Fujitsu accounting software, Horizon, made it look as if money was missing.

It has since been called the most widespread miscarriage of justice in UK history.

This has now been turned into a TV drama Mr Bates vs The Post Office, which delves into some of those wronged who then cleared their names.

Read more: Post Office Horizon scandal victims to be offered £600,000 in compensation each

Read more: 'Worst miscarriage of justice': Post Office scandal tore families apart, inquiry hears

What was the Horizon Post Office Scandal?

Introduced in 1999, the IT system Horizon was seen as a "better way" for managers to handle their branch accounts.

Sub-postmasters quickly realised unexplainable discrepancies in their records but the Post Office dismissed these concerns as no one else was experiencing such issues.

Soon, the Post Office accused the sub-postmasters of taking the missing finances for themselves and started criminal proceedings.

In 2019 the High Court ruled that the software contained "bugs, eros and defects" with "material risk" which caused shortfalls in the Post Office branch accounts.
In 2019 the High Court ruled that the software contained "bugs, eros and defects" with "material risk" which caused shortfalls in the Post Office branch accounts. Picture: Alamy

How many people were affected by the Horizon Post Office Scandal?

Between 1999 and 2015, over 700 people were wrongly prosecuted. Wrongly accused managers were imprisoned, and financially ruined.

Some even took their own lives.

Who is Alan Bates?

Alan Bates was a sub-postmaster from Wales.

After being accused of fraud, he became an activist.

His journey to justice, which is still going, took tens of years and cost millions of pounds.

Mr Bates and five others from JFSA (Justice For Subpostmasters Alliance) took the post office to court on behalf of 555 claimants.
Mr Bates and five others from JFSA (Justice For Subpostmasters Alliance) took the post office to court on behalf of 555 claimants. Picture: Alamy

How did the victims of the Horizon Post Office Scandal receive justice?

Mr Bates and five others from JFSA (Justice For Subpostmasters Alliance) took the Post Office to court on behalf of 555 claimants.

In 2019 the High Court ruled that the software contained "bugs, errors and defects" with "material risk" which caused shortfalls in the Post Office branch accounts.

The Post Office was ordered to pay £58 million in compensation for the false prosecutions.

After legal costs, the 55 members were left with £12 million - around £20,000 each.

Currently, 93 convictions have been overturned and victims have been paid a total of £138 million in compensation.

Lawyers representing the victims say there is "more than enough evidence" for police to investigate senior staff members accused of covering it up.

More Latest News

See more More Latest News

University of London Queen Mary College Queens Building in Mile End Road London

Students left horrified after camera discovered under desk at university

Heathrow’s backup power 'was never designed to support whole airport,' the Transport Secretary has said.

Heathrow’s backup power 'was never designed to support whole airport,' says Transport Secretary

Exclusive
Screen grab taken from PA Video of Heathrow Airport CEO Thomas Woldbye issuing a statement following the disruption at the airport throughout the day following a fire at a electric substation nearby. Picture date: Friday March 21, 2025.

Heathrow boss to be hauled in and quizzed by MPs following airport shutdown

Ashton Hall

Influencer rubs banana on face and dunks himself in ice water at 5am as bizarre 18-step morning routine goes viral

The case was found in one sheep on a farm in Yorkshire

World’s first case of bird flu in sheep found on UK farm

ROMANIA-US-CRIME-INTERNET-CELEBRITY-SEXISM

Tate brothers return to Romania to 'prove their innocence' amid rape and trafficking accusations

Anti-Trump protestors take to Greenland streets as Ursula Vance and US delegation's visit branded a 'provocation'

Greenland PM brands Usha Vance and US delegation's visit a 'provocation' as anti-Trump protestors swarm streets

Morrisons has said hundreds of jobs are at risk

Morrisons to shut 52 cafes and 17 stores putting hundreds of jobs at risk - see full list

The Vivienne

The Vivienne's sister shares heartbreaking update on Drag Race star's death

Sir Keir Starmer visits a branch of Halfords today

We're 'looking across the board' for savings, says PM over plans to slash government running costs

Snow White screenings have been empty.

Film fans share pictures of empty Snow White screenings - but 'woke' remake still tops US box office

Ashley Atkin has been banned from teaching

Teacher banned after showing up to school too drunk to walk straight and smelling of alcohol

Tamim Iqbal was rushed to hospital after suffering a heart attack

Cricket star on life support after heart attack during match

The transport secretary has defended the Heathrow boss who 'went back to sleep' during the fire on Friday.

Transport secretary dodges question over embattled Heathrow boss who 'went back to sleep' during fire

James Corden

James Corden rows with neighbours over 'loud drumming' and plans to put up 'eyesore' sauna in back garden

Neighbours were "gobsmacked" over the incident.

'Gobsmacked' neighbours recall two hours of mayhem after 'knife-wielding thugs' gatecrash party in primary school