Revealed: UK's worst supermarkets ranked - where does your favourite list?
26 February 2024, 11:03
The UK's best and worst supermarkets have been revealed - with the nation's favourite also listed as having poor value for money.
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For a third year in a row, Marks and Spencer has been listed as the nation's favourite - even though it's considered by shoppers as being "a bit pricey".
A new Which? survey found that the supermarket is a customer score of 76 per cent.
It was described by shoppers as "excellent experience" and a "calm" place to shop.
Meanwhile, the worst supermarkets in the UK, according to the survey, are Asda and Morrisons, both scoring just 64%.
M&S was given five-star ratings for its own-label and fresh products, as well as staff availability and helpfulness, store appearance.
But even though it bagged five-stars for customer happiness, it did receive just two stars for value for money.
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That is despite investing £30million in its 'Remarksable' value range in a bid to keep up with Aldi and Lidl.
In fact, Aldi came in second place with a customer score of 73 per cent. It also beat out M&S with a four-star value for money score.
UK supermarket rankings
M&S - 76%
Aldi - 73%
Waitrose - 72%
Sainsbury's - 70%
Tesco - 70%
Iceland - 69%
Lidl - 68%
Asda - 64%
Morrisons - 64%
