Supermarket forced to display empty decoy Ferrero Rocher chocolate boxes in bid to deter shoplifting gangs

28 September 2023, 22:51

The Co-op has resorted to displaying empty Ferrero Rocher boxes
The Co-op has resorted to displaying empty Ferrero Rocher boxes. Picture: Alamy

By Will Taylor

The Co-op is having to display dummy boxes of chocolates that must be exchanged for the real product at the tills to stop shoplifting.

Listen to this article

Loading audio...

Ferrero Rocher boxes are being emptied so they cannot be swiped from the shelves at one store in south London.

Empty Nescafe jars were also spotted at the outlet, while tins of John West tuna were locked away in secure cases.

The drastic measures come amid a spate of shoplifting which has seen staff attacked with hypodermic needles at Iceland while Sainsbury's has introduced barriers that require a receipt to let customers out.

Read more: Halfords worker 'gets blamed' after suffering stroke following 'appalling' attack by shoplifters

Kate McCrae Graham, director of operations at the Co-op, told MailOnline: "Crime in many communities is increasing, and it is known that repeat and prolific offenders and, local organised criminal gangs are driving serious incidents of brazen and violent theft in stores.

"It is an ongoing challenge for all retailers, and often a flashpoint for the unacceptable attacks and abuse towards my colleagues.

Chocolates are being kept away from their dummy boxes
Chocolates are being kept away from their dummy boxes. Picture: Alamy

"Co-op continues to invest significantly in keeping colleagues and stores safe. This includes the latest CCTV; body-worn cameras, undercover guarding and, extending our use of dummy - anti-theft - display cases to deter the incidents of 'bulk-shoplifting' or, 'looting', as it has been described."

There are fears shoplifting has become an organised crime, with gangs dedicating themselves stealing from shops.

On a less organised level, a TikTok video called for a mass looting in Oxford Street during the summer, forcing police to descend on London's shopping district.

Everyday items like washing powder are being locked up.

Stores are bringing in security guards and facial recognition systems to stop theft, as they believe serial shoplifters are on the prowl.

Iceland boss on shoplifting

Ten retailers are planning to bring in "Project Pegasus" - a system where they pay police to scan shoplifters' faces through the Police National Database, which uses facial recognition technology.

Tesco, Sainsbury's, Waitrose and the Co-op are among those taking part in the £600,000 scheme they will help fund.

Retailers have called for police to do more as they say too many thefts are going unpunished.

They also warn it is not a victimless crime. Richard Walker, the boss of Iceland, said serious incidents against his staff had never been higher amid a spate of thefts from the shelves.

He told LBC's Nick Ferrari at Breakfast that raiders are organising themselves into shoplifting gangs as the crime is becoming increasingly organised and deadly.

"This is no longer about the petty theft - this is about serious violence against our store colleagues by shoplifters which sadly is becoming more and more of an occurrence," Walker said earlier in September.

"Weapons deployed to reinforce these threats are things like knives, screwdrivers, hammers, hypodermic needles.

"No-one should have to go through this."

More Latest News

See more More Latest News

The UEFA Euro trophy is pictured after the UK and Ireland were elected to host the Euro 2028 fooball tournament

Major sporting events and grassroots sport to receive £900 million funding

A Ryanair passenger plane taxis on the runway at Luton airport.

Ryanair plane from UK crashes into barrier on landing after ‘severe turbulence’ leaving passengers scared

Lively's team applied to prevent Justin Baldoni obtaining the messages between her and Taylor Swift, arguing they were irrelevant.

Messages between Blake Lively and Taylor Swift can be handed over to Justin Baldoni as part of legal battle, judge rules

Trump to decide on US involvement in Iran 'in the next two weeks' as White House reveals attack timeline

Trump gives Iran two-week deadline as White House unveils attack timeline

The elderly woman was found holding kitchen utensils and she was targeted with the Taser when she refused to drop them.

Police officers face misconduct hearing after dementia patient, 90, 'handcuffed and hooded' for holding kitchen utensils

Coco Gauff of United States during the Roland-Garros 2025, French Open, Grand Slam tennis tournament on 7 June 2025 at Roland-Garros stadium in Paris, France

Coco Gauff suffers shock defeat to Wang Xinyu in Berlin

Exclusive
The Iranian State Radio and Television (IRIB) building could be seen burning from a distance after the strike

Implications of a US attack on Iran 'might be greater' than Iraq in 2003, former Defence Secretary claims

Father James has been jailed for seven years for preying on the vulnerable teenage boys at Ampleforth College in North Yorkshire.

Monk, 71, jailed after sexually abusing boys at ‘Catholic Eton’ for two decades

'Major incident' declared as smoke seen billowing from motorway tunnel with drivers told to 'stay in cars'

Rush hour chaos as smoke seen billowing from motorway tunnel with drivers told to 'stay in cars'

Expats take to social media to react to 'unbearable' UK heatwave that 'feels like a sauna'

'90 feels like 120 here': US expats react to 'unbearable' heatwave that makes UK 'feel like a sauna'

Jennifer Abbot, 69, was discovered stabbed to death in her Camden home

Woman, 66, arrested on suspicion of killing film director in 'Rolex murder'

Britain's Prime Minister Keir Starmer poses with a personalised England shirt as he meets with the England Women's football team, the Lionesses, at St George's Park in Staffordshire, England.

PM unveils new school PE drive as he meets Lionesses to give pupils 'opportunity to play for England'

Garner-Abbey had gone to the hotel with 22 year old Philip Wood, who was her partner at the time, but isn’t the father of the unborn child.

Pregnant teenager jailed for 'throwing rocks and stoking fires' in Rotherham migrant riots

F1 Grand Prix of Abu Dhabi

What have critics said about F1: The Movie?

HMP Dorchester Prison, Dorset, Britain, UK

Violence ‘excessively high’ in prisons driven by overcrowding and drugs, report reveals

Sexual predator Chinese student Zhenhao Zou has been jailed

Chinese PhD student jailed for life for raping 10 women offered to be chemically castrated for lighter sentence