Failure to deal with Lucy Letby complaints 'more likely than not' led to baby deaths, former hospital boss says

24 August 2023, 21:46

Lucy Letby will die in prison
Lucy Letby will die in prison. Picture: Alamy
Kieran Kelly

By Kieran Kelly

Failures to deal with complaints about Lucy Letby "more likely than not" led to the deaths of babies, the former boss of a hospital where the killings occurred has said.

Listen to this article

Loading audio...

Letby, 33, was sentenced to a whole-life term on Monday for the murder of seven babies and the attempted murders of six more.

Dr Susan Gilby, who took over as the Countess of Chester Hospital's medical director a month after Letby was arrested in 2018, has claimed victims' families were treated in an "appalling" way by executives.

Senior doctors at the hospital, where Letby carried out her year-long killing spree on the neonatal unit, raised concerns for months before she was finally taken off frontline duties.

Dr Gilby said there was "certainly a possibility" that management failures to deal with complaints led to lives being needlessly lost.

Countess of Chester Hospital in Chester
Countess of Chester Hospital in Chester. Picture: Alamy

"But it needs to be an external and objective review, looking at all the evidence, and giving people the right of reply to that evidence, that will come to that conclusion, and not for individuals such as myself," she told Sky News

"From a personal point of view, and obviously speaking more as a mother than a doctor or a senior leader in the NHS, it's my greatest fear and I think it's more likely than not that that will turn out to be the case.

"I sincerely hope that it isn't."

Read More: Outrage as fundraiser set up by campaigner who wants to get Lucy Letby's conviction thrown out

Read More: Lucy Letby used secret code written in her diary to keep a catalogue of her horrific crimes, police reveal

The hospital saw a significant rise in the number of babies suffering serious and unexpected collapses in 2015 and 2016.

Letby's presence when collapses took place was first mentioned to senior management by the unit's head consultant in late June 2015.

Concerns among some consultants about Letby increased and were voiced to hospital bosses when more unexplained and unusual collapses followed, her trial at Manchester Crown Court heard.

But Letby was not removed from the unit until after the deaths of two triplet boys and the collapse of another baby boy on three successive days in June 2016.

Nurse Lucy Letby, 33, was found guilty at Manchester Crown Court of the murders of seven babies and the attempted murders of six more
Nurse Lucy Letby, 33, was found guilty at Manchester Crown Court of the murders of seven babies and the attempted murders of six more. Picture: Alamy

She was confined to clerical work but registered a grievance procedure, which was resolved in her favour, and was due to return to the unit in March 2017.

The move did not take place as soon after police were contacted by the hospital trust.

Parents of babies have claimed they received a "total fob off" from hospital medical director Ian Harvey after raising concerns, a lawyer representing them said.

Dr Gilby told the Guardian: "There may be correspondence with the families that I've not been party to, but what I have seen was appalling."

In a statement to the same newspaper, Mr Harvey said: "Having read the heart-rending victim impact statements, I know how desperate the parents are for answers and I will help them as best I can at the inquiry.

"I'm sorry they felt fobbed off. I wanted to give detailed and accurate answers, but this was difficult while the reviews and investigations were taking place.

"Once the police were involved, we were advised by them not to say or do anything that might jeopardise their investigation."

More Latest News

See more More Latest News

Doctor injecting collagen into young womans lip

'Lives could be at risk' over 'Wild West' of cosmetic treatments being offered by untrained people in UK

Pamela Anderson arrives on the red carpet at the 2025 Met Gala

Pamela Anderson says filters and AI being used on photos has led to people becoming 'boring-looking'

Donald Trump has called for the "unconditional surrender" of Iran

Trump calls for 'unconditional surrender' from Iran - as US President 'considering US strike on Iran'

A man walks past empty shelves in a branch of the Co-op in Manchester following the major cyber attack.

Major UK supermarket offering 25% off £40 shops in ‘thank you’ to members after cyber attack

Cyclists are sending a record amount of video footage to police after being overtaken too closely by motorists, new figures show.

Cyclists sending record number of videos to police after being overtaken too closely by drivers, figures show

Exclusive
Suspended chief constable Nick Adderley

Disgraced police chief Nick Adderley slammed for ‘unacceptable’ role in Harry Dunn case

Grenfell tower cover in white tarpaulin

Government pressed over why Grenfell cladding ‘crooks’ not behind bars

Donald Trump is said to be considering joining Israel in striking Iran

Trump 'considering US strike on Iran' - hours after claiming to know supreme leader's location

The biggest lottery prize the UK has seen could still be won after Tuesday’s EuroMillions draw had no winners.

EuroMillions record £208 million jackpot won by single ticket holder

Referee David Coote has been sacked.

Sacked Premier League referee David Coote charged by FA over ‘German c***’ Jurgen Klopp comments

Exclusive
Relatives of the Palestinians killed in Israeli attack, mourn as they carry the bodies to Nasser hospital for funeral procedures in Khan Yunis

Israeli Ambassador denies IDF is 'targeting civilians' as medics say 59 Palestinians killed by IDF at aid distribution centre

The man given a restraining order for stalking British number one Emma Raducanu has been caught trying to obtain tickets for this summer’s Wimbledon.

Emma Raducanu stalker caught trying to obtain Wimbledon tickets after tennis star was left 'shaken' by 'fixated' man

Eight-month-old Mabli had just said a final goodbye to her paternal grandmother Betty Hall, who was receiving end-of-life care at the Withybush Hospital in Haverfordwest.

Driver who ran over and killed eight-month-old baby in pram has sentence cut

Exclusive
UK 'not going to be involved' in 'protecting' Israel during Iran conflict, Israeli ambassador confirms

UK 'not going to be involved' in 'protecting' Israel during Iran conflict, Israeli ambassador tells LBC

Abortion rights actvists gather outside the parliament in support of decriminalisation.

MPs vote to decriminalise abortion in England and Wales in historic Commons vote

New York City Comptroller Brad Lander is placed under arrest by Immigration and Customs Enforcement (ICE) and FBI agents outside federal immigration court on Tuesday, June 17, 2025, in New York.

New York mayoral candidate arrested and detained by ICE amid Trump's immigration crackdown