Heathrow passengers face more long queues after bank holiday chaos

31 August 2021, 19:07 | Updated: 31 August 2021, 19:18

Arrivals at Heathrow have been complaining about the length of queues
Arrivals at Heathrow have been complaining about the length of queues. Picture: @Nostoa/Twitter

By Patrick Grafton-Green

Passengers arriving at Heathrow faced another day of long queues on Tuesday after significant complaints over the bank holiday weekend.

Immigration checks have been blamed for queues which the airport said have "on occasion been unacceptable".

One traveller wrote on Twitter on Tuesday that a queue for families with children was three hours.

READ MORE: LBC investigation uncovers fake ‘fit to fly’ testing to travel into the UK

READ MORE: Denmark, the Azores and Switzerland go on green list in latest travel update

Another described the queue for families as "shameful", adding the UK "must be the only country which treats families worse than adults".

Arrivals at Heathrow have complained about the length of queues at the border for the last three days, while there have also been concerns over a lack of social distancing.

Some said there were not enough Border Force officials.

On Monday, a passenger said the immigration process in Terminal 2 was "incompetent, ridiculous", adding that he was forced to wait for more than five hours with "no water, no bathroom".

Many more Brits are now travelling abroad, with double vaccinated people permitted to avoid quarantine when returning from amber list countries and seven countries added to the green list over the weekend.

Heathrow said Border Force is "currently experiencing some delays as they conduct additional spot checks to ensure passenger compliance with the UK Government's latest entry requirements".

It went on: "Waiting times at the border have on occasion been unacceptable and we have called on the UK Government to address the problem as a matter of urgency."

A Home Office spokeswoman added: "Our utmost priority is protecting the safety and health of the public and we will never compromise on security, and on ensuring passengers are compliant with the current health measures, which means passengers will need to accept an increase in the time taken to cross the border.

"The rollout of upgrades to our eGates to automate checks for health requirements is ongoing, with many eGates already in operation and more to be added over the coming months to increase automated checks on passengers at airports.

"However, for safeguarding reasons families with children under the age of 12 are not permitted to use the eGates.

"Where there are high volumes of families with young children, such as over the summer holidays, Border Force may dynamically deploy resources to frontline desks instead and we continue to flexibly deploy our staff to make the process as smooth as possible."

More Latest News

See more More Latest News

Election 2024 Trump

Donald Trump easily beats Nikki Haley in her home state of South Carolina

Bridget Jones set to return for fourth film when cult rom-com starring Renee Zellweger begins filming later this year

Bridget Jones set to return for fourth film when cult rom-com starring Renee Zellweger begins filming later this year

An aircraft launching from USS Dwight D Eisenhower during flight operations in the Red Sea

US and UK strike Houthi sites in Yemen amid surge in Red Sea attacks on ships

Residents voting in the South Carolina Republican primary

Trump enters South Carolina primary looking to embarrass Haley in her home state

Britain and US strike more than a dozen targets in Yemen in response to ongoing attacks on shipping in Red Sea

Britain and US strike more than a dozen Houthi targets in Yemen following Red Sea shipping attacks

World leaders laid flowers in tribute to killed soldiers as they joined Volodymyr Zelensky in Ukraine

Western leaders rally around Kyiv as Ukraine marks invasion anniversary

Thames Valley Police’s Major Crime Unit has launched a murder investigation in the affulent commuter town Beaconsfield, Buckinghamshire

Murder investigation launched and man, 39, arrested after woman, 40, found fatally injured in Beaconsfield

Stan Bowles, QPR legend and former England 'maverick', dies age 75 following battle with Alzheimer's disease

Stan Bowles, QPR legend and former England 'maverick' footballer, dies age 75 following battle with Alzheimer's disease

Three female MPs have been issued with bodyguards and cars amid growing concern for politicians' safety

Three female MPs issued with 'taxpayer-funded bodyguards and cars' amid growing safety concerns

A picture of Alexei Navalny next to flowers in front of the Russian embassy in Berlin

Body of Russian opposition leader Navalny handed over to his mother, aide says

Destroyed residential buildings in Rafah

Israeli officials to meet over proposed pause in Gaza fighting

Wendy Williams thanks supporters for 'love and kind words' after she is diagnosed with same rare form of dementia as Bruce Willis

Wendy Williams thanks supporters for 'love and kind words' after she is diagnosed with same rare form of dementia as Bruce Willis

Competitors battle in a muddy pool at the Florida Man Games

Tank-topped teams compete in spoof sporting event in Florida

Children are seen in a building destroyed in an Israeli air strike in the southern Gaza Strip city of Rafah, February 22

'Progress' made in Gaza ceasefire talks after Hamas 'drop some of its demands' that could see Israeli hostages released

Luiz Inacio Lula da Silva

Brazilian president accuses Israel of committing genocide in Gaza

Alexei Navalny's body handed to mother after 'three-hour ultimatum' over late Russian opposition figure's burial

Alexei Navalny's body handed to mother after 'three-hour ultimatum' over late Russian opposition figure's burial