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Monzo Down: Problems For Users Trying to Make Payments
29 July 2019, 14:21 | Updated: 29 July 2019, 16:14
The digital mobile-based bank Monzo is experiencing issues with its platform, causing problems for users trying to withdraw cash and make payments.
Monzo posted a message on its website apologising for the inconvenience.
It says the technical issues affect the Monzo app, card payments, inbound bank transfers, outbound bank transfers and cash deposits.
Some users are complaining of issues with the Monzo app on Twitter.
@monzo where has all my money gone? I've been double charged for a payment which now says I'm in an over draft by £36 and all the money I transferred on Friday is gone!— Heather Swift (@ImmunoSwift) July 29, 2019
Dear @monzo, why have you locked me out of my account?— Ben Ryder-Smith (@benrydersmith) July 29, 2019