Police 'not picking up the phone' to attend shoplifting 'endemic', Lord Stuart Rose tells LBC

7 February 2024, 10:05 | Updated: 7 February 2024, 10:12

Lord Stuart Rose speaking to LBC's Nick Ferrari
Lord Stuart Rose speaking to LBC's Nick Ferrari. Picture: LBC/Nick Ferrari
Natasha Clark

By Natasha Clark

Police aren't taking Britain's shoplifting endemic seriously, Lord Stuart Rose has told LBC.

Listen to this article

Loading audio...

Cops aren't picking up the phone to attend burglaries and goods being nicked anymore, he claimed.

Speaking exclusively to LBCs Nick Ferrari, Lord Rose insisted that there was a "social responsibility" and for young people to be educated better.

But the chairman of Asda, who has led a string of retail firms, said that he is being forced to chip in for his own security.

"We have no choice," he told Nick.

"The authorities just do not take shoplifting seriously. 40 years ago when I was a manager at Marks and Spencer Marble Arch, the police would turn up. Now they don't even answer the telephone."

LBC has revealed how shoplifting has soared in recent years, with a 30 per cent hike according to this year's crime figures alone.

Lord Rose denied it was down to more self service checkouts and other technology.

Former Chief Constable gives his take as a high street store offers reward to shoplifter snitches

The Conservative peer added: "The costs are soaring. The numbers are scary. We have to cover the costs. Margins are down to historic lows. We are a very efficient industry trying our best to help customers."

And he slapped down accusations that shops were greedy and hiking prices to rip off customers.

For every shoplifting offence it meant others would have to pay higher prices, he insisted.

Lord Rose, formerly of Marks and Spencer, urged Chancelloe Jeremy Hunt to slash business taxes and reform the apprenticeship levy at the upcoming budget next month.

The biggest problem the UK was facing is how to stimulate growth, he insisted.

He also used his phone in to warn that the fight against inflation, which has tumbled in recent months, was not over yet.

And interest rates may not come down just yet either, he added.

This caller who blames the surge in food prices on the rise in shoplifting incidents

More Latest News

See more More Latest News

Rust incident

Production manager testifies about Alec Baldwin shooting in 2021 Rust rehearsal

Playwright Jeremy O’Harris has defended the 'black only' nights

‘Black people have been told they don’t belong at the theatre’: Playwright defends ‘black-only’ nights at West End show

Christian Horner has been cleared of inappropriate behaviour

Geri Halliwell 'relieved and elated' after F1 boss husband Christian Horner is cleared after Red Bull investigation

Dame Esther said she was "disappointed" at no clear call for a vote on assisted dying

‘The law is a mess’: Dame Esther Rantzen issues fresh call for free vote on assisted dying

Canada Gaza Strip Aid

Canada says it is working to deliver aid to the Gaza Strip as soon as possible

Mark Feehily announced he's temporarily stepping away from the band amid health struggles.

Westlife star Mark Feehily reveals he’s standing down from the band just days before US tour leaving fans devastated

The Duke of Sussex took legal action against the Home Office over a decision in 2020 to change the level of his personal security

Prince Harry faces £1m bill after losing High Court challenge over taxpayer funded police protection

Rishi Sunak has warned 'mob rule' is threatening to 'replace democratic rule'.

End descent into ‘mob rule’ and shut down intimidating protests, Rishi Sunak tells police amid threats to MPs


President Joe Biden declared ‘fit for duty’ after annual medical test

Thomas Kingston died aged 45.

Lady Gabriella Windsor's husband Thomas Kingston 'died at his parents' £3m country mansion'


Supreme Court to rule if Trump can be prosecuted in election interference case

Richard Lewis has died aged 76.

Curb Your Enthusiasm star Richard Lewis dies aged 76 after suffering heart attack

Obit Richard Lewis

Richard Lewis, humorously morose star of Curb Your Enthusiasm, dies aged 76

Robert Brown's lost his bid for parole.

BA pilot Robert Brown who bludgeoned wife to death with claw hammer loses bid for early prison release

Film Oscars-Guide

Everything you need to know about this year’s Oscars ceremony

It is understood that RedBird IMI is offering to help pay the £1.16 billion in debts that the current owners, the Barclay family, owe to Lloyds Bank.

Foreign governments must be banned from owning British newspapers, says former Tory cabinet minister