TSB bank cuts 900 jobs and closes 164 branches

30 September 2020, 21:05

File photo: A TSB bank on Cheapside, London
File photo: A TSB bank on Cheapside, London. Picture: PA

High street bank TSB has said it will cut around 900 jobs and close 164 of its branches.

The Spanish-owned bank said the cuts have been driven by a "significant shift in customer behaviour", as fewer people use branches and instead favour online banking.

The company, which is based in Edinburgh, had previously said it intended to reduce the size of its branch network but it has now accelerated plans amid the pandemic.

It will leave the bank with 290 branches, more than halving its store estate over the past seven years.

Debbie Crosbie, chief executive of TSB, said: "Closing any of our branches is never an easy decision, but our customers are banking differently - with a marked shift to digital banking.

Read more: Sir Keir Starmer: We need 'Plan B' to save Britain's economy

"We are reshaping our business to transform the customer experience and set us up for the future.

"This means having the right balance between branches on the high street and our digital platforms, enabling us to offer the very best experience for our personal and business customers across the UK.

"We remain committed to our branch network and will retain one of the largest in the UK."

The firm said the cuts are being made across its branch network, as well as in its mortgages and customer service operations teams.

Around 900 jobs to go as TSB closes 164 bank branches

Robin Bulloch, customer banking director at TSB, said: "Alongside these changes, we will continue to invest in our remaining branch network to offer high quality banking services, fully integrated with improved digital capability.

"We are working to ensure the transition towards digital - which is being seen right across the economy - is handled sensitively and pragmatically for our colleagues and customers.

"We're taking steps to support vulnerable customers and those in rural locations."

Dominic Hook, Unite national officer, said: "Unite has urged the bank to rethink these plans and protect these much-needed jobs during the current health pandemic.

"Not only do these staff deserve more from their employer after showing the utmost loyalty to TSB, customers will be deeply hit by these branch closures.

"Unite has argued for some time that the financial services industry has a social responsibility not to walk away from its local customers, who continue to need access to banking in bank branches."

Here are the 164 branches across the UK earmarked for closure and the dates they will close, according to the bank:

Aberdeen, Bucksburn - May 20

Aberdeen, Culter - February 10

Aberdeen, Dyce - May 26

Aberdeen, Kincorth - June 16

Aberdeen, Mannofield - June 23

Aberdeen, St Machar - May 11

Aberdeen, Torry - February 4

Aboyne - January 20

Albrighton - January 12

Aldridge - February 25

Alexandria - May 11

Alford - February 9

Andover - June 24

Anstruther - March 10

Ascot - June 10

Banchory - February 16

Barnet - January 28

Barton-le-Clay - April 13

Bathgate - June 23

Bearsden - June 16

Benfleet - March 4

Berwick-upon-Tweed - March 3

Birmingham, Kingstanding - March 24

Birmingham, Sparkhill - April 28

Bishops Cleeve - February 24

Blackburn, Bastwell - January 26

Blairgowrie - May 5

Bolton, Daubhill - replaced by new city centre branch

Bolton, Horwich - replaced by new city centre branch

Bo'ness - June 30

Bournemouth, Christchurch Road - February 17

Brighton, West Street - June 30

Broxburn - March 2

Buckhaven - March 30

Burford - May 10

Burnt Oak - May 27

Burntisland - February 16

Campbeltown - February 18

Canterbury - February 3

Canvey Island - April 22

Cardiff, Clifton Street - March 17

Carnoustie - April 15

Castle Douglas - January 19

Cheddar - March 31

Chesterfield - April 7

Chippenham - March 24

Chipping Norton - June 29

Church Stretton - May 12

Cinderford - January 27

Coatbridge - June 10

Cockfosters - April 22

Coupar Angus - February 3

Cowdenbeath - April 20

Crieff - June 30

Cumnock - June 1

Cupar - June 1

Dalkeith - February 11

Devizes - April 1

Dingwall - June 2

Dorchester - April 28

Dundee, Craigiebank - January 13

Dundee, Lochee - March 11

Dunmow - May 13

Dunoon - January 28

Durham - May 12

Dursley - March 4

Edinburgh, Corstorphine - June 8

Edinburgh, Gorgie - March 18

Edinburgh, Pilton - January 26

Ellesmere - February 10

Girvan - February 2

Glasgow, Anniesland - April 20

Glasgow, Dennistoun - February 10

Glasgow, Drumchapel - June 17

Glasgow, Easterhouse - May 5

Glasgow, Partick - February 17

Glasgow, Springburn - June 22

Glynneath - February 11

Grangemouth - January 14

Grantown-on-Spey - January 20

Great Missenden - March 17

Haslingden - January 20

Hawick - June 2

Hayling Island - June 9

Hebburn - February 18

Helensburgh - January 13

Hitchin - June 3

Holt - June 17

Horden - February 23

Hucclecote - June 23

Hull, Hessle - April 14

Hungerford - May 19

Huntly - February 24

Ilkley - May 27

Insch - January 21

Ipswich, Hadleigh - May 6

Johnstone - April 6

Kelso - January 21

Kilbirnie - February 24

Kilsyth - May 18

Kirkcaldy, Templehall - April 27

Largs - April 26

Larkhall - April 7

Leek - January 13

Leigh-on-Sea - June 9

Liverpool, Heathfield - June 8

Liverpool, Waterloo - March 3

Lochgilphead - February 17

London, Acton - April 29

London, Eltham - May 13

London, London Wall - January 12

London, Putney - April 14

Long Sutton - March 11

Lymington - February 4

Malton - June 24

Malvern - June 15

Manchester, Cheetham - April 21

Manchester, Irlam - May 25

Manchester, Radcliffe - February 3

Montrose - March 10

Murton - March 10

Nairn - March 17

Netherfield - April 29

North Berwick - January 19

Northampton, Abington Street - June 16

Nottingham, Low Pavement - May 20

Nottingham, Mapperley - February 23

Old Hill - May 26

Peebles - January 27

Penicuik - June 15

Peterborough, Millfield - January 14

Petersfield - April 8

Pitlochry - February 25

Plymouth, Crownhill - January 27

Port Glasgow - June 9

Prestatyn - March 23

Prestwich - April 28

Prestwick - March 2

Princes Risborough - March 31

Ramsey - March 23

Renfrew - May 18

Richmond - March 16

Rosyth - March 25

Rothesay - March 9

Royal Wootton Bassett - March 24

Saltcoats - March 30

Sawbridgeworth - June 3

Skegness - April 1

Skelmersdale - May 4

St Austell - April 21

Stratford-upon-Avon - May 4

Sutton - May 6

Tadworth - March 25

Thornliebank - May 25

Turriff - March 4

Waltham Abbey - March 31

Ware - February 2

Warrington, Orford - May 19

Wells - May 19

Whitby - June 2

Wick - March 16

Winchester - May 26

Winslow - April 21

Wotton-under-Edge - March 18

More Latest News

See more More Latest News

Parisians along River Seine, below Cathedral Notre Dame celebrate Fête de la Musique - annual city-wide music festival each June

British woman 'gang-raped in Paris at music festival'

Florida rapper Julio Foolio has been shot dead

Florida rapper Julio Foolio shot dead during his birthday in Florida

Meg Bellamy played Kate Middleton in The Crown

The Crown star Meg Bellamy reveals trolls branded her 'too fat' to play Kate in the show

Jay Slater's father has urged people to come forward if they have any information on his son's disappearance

'Someone must know something': Jay Slater's father speaks out as search for missing son stretches into second week

Security guard who plotted to kidnap, rape and murder Holly Willoughby previously held other women against their will

Security guard who plotted to kidnap, rape and murder Holly Willoughby previously held other women against their will

Princess Diana's family home in Mayfair has gone on sale for the first time in decades

'A trophy home with royal connections': Mayfair townhouse where Diana met Dodi on sale for £11m

A shopping centre security guard from Essex, spent almost two years plotting to kidnap and kill Holly Willoughby.

'Obsessed' security guard spent almost two years 'plotting to kidnap, rape and murder' Holly Willoughby

Princess Anne has been injured by a horse

Princess Anne rushed to hospital with concussion after being kicked in the head by horse on country estate

Rishi Sunak has said he is not aware of any other candidates being investigated in the Conservative gambling scandal

Sunak says he's not being investigated in Tory betting scandal and is 'unaware of other candidates being looked at'

Lucy Letby tells retrial she never intended to harm babies in her care

Lucy Letby tells her retrial she never tried to harm any babies in her care

Frederick Allard has been jailed

Predator landlord jailed after demanding sexual favours from women in exchange for reduced rent

Jay Slater's family have shared an image of what is believed to be the last sighting of him

Spanish police issue update on missing Jay Slater after family share CCTV of mystery figure believed to be teen

A man has been rescued following a house explosion in Willington, County Durham

Explosion destroys house and leaves man seriously injured

Polish Politics And More (archives 2016-2022)

No Brexit renegotiation without free movement, warns Michel Barnier in fresh blow for Labour

Labour and the Tories are in a 'conspiracy of silence' about taxes, the IFS has warned

Next government will have to raise taxes, cut services or borrow more, IFS warn as they slam 'conspiracy of silence'

Jay Slater's family have shared an image of what is believed to be the last sighting of him

Missing Jay Slater's 'last sighting' in Tenerife: Family share CCTV of mystery figure believed to be teen