'Unlikely any vehicles will be salvageable', says Luton Airport after huge blaze caused terminal car park to collapse

15 October 2023, 14:17

Parts of the building collapsed from the fire.
Parts of the building collapsed from the fire. Picture: Social media

By Emma Soteriou

Luton Airport has said that it is "unlikely that any vehicles will be salvageable" after a massive fire caused a terminal car park to collapse.

Listen to this article

Loading audio...

The blaze ripped through the airport's terminal two car park on Tuesday evening, causing "partial structural collapse".

Flights were suspended until the following day as firefighters fought to get it under control.

Around 1,500 vehicles were inside the car park at the time of the incident, Andrew Hopkinson, chief fire officer for Bedfordshire Fire and Rescue Service, said.

In a statement, Luton Airport said it is "unlikely that any vehicles in the car park will be salvageable" but it was "still in the process of being assessed".

The airport said it had provided the Motor Insurers' Bureau (MIB) with the registration details of 1,405 vehicles and, along with its parking provider APCOA, it had responded to almost 16,500 customer queries since the fire.

It said it recognised it has been an "extremely distressing" time for those affected and was working with the Association of British Insurers to establish the possibility of safely retrieving any personal items from the vehicles.

Read more: 'I've had better ends to holidays': Devastated Brits return to find their cars destroyed in Luton Airport fire

Read more: Dramatic footage shows the moment car bursts into flames inside Luton Airport car park, damaging 1,200 cars

Luton Airport closed as fire tears through multi-storey car park

The airport said the emergency services have handed back control of the site and it is working to make it safe.

A London Luton Airport spokesperson said: "We recognise this has been an extremely distressing time for all concerned and we would like to thank our customers for their ongoing patience and understanding while we work through the many complexities following this incident.

"Since Tuesday evening, together with Apcoa parking, we have responded to almost 16,500 customer queries.

"Dealing with such a large volume of inquiries, while an investigation is ongoing, has naturally extended our response times. "Our team have been tirelessly working around the clock to keep customers informed of developments.

"We have provided the Motor Insurers' Bureau (MIB) with GDPR-compliant registration details of 1,405 vehicles, and they have confirmed the vast majority have now been passed to individual insurers.

"We also advise all customers affected to notify their insurance company as soon as possible."

"Regrettably, it is unlikely that any vehicles in the car park will be salvageable.

"However, this is still in the process of being assessed."

The aftermath of the fire
The aftermath of the fire. Picture: Alamy

The statement continued: "We are working with the Association of British Insurers on behalf of the many insurance companies to establish whether it will be possible to safely retrieve any personal possessions and, if so, how this process may work.

"The emergency services have now handed back control of the site to the airport and work to make the site safe is ongoing.

"Until such time, it will not be possible to provide more detailed information or a specific timeline.

"We remain committed to transparency and resolution and will continue to provide updates as the situation unfolds."

More Latest News

See more More Latest News

Rishi Sunak Welcomes Rwandan President Paul Kagame To Downing Street

Sunak wants to deport migrants to Armenia, Costa Rica and Botswana in a bid to replicate Rwanda scheme

Brits are up in arms over the new daily charge

'They would be begging us to come back': Brits vow to ‘boycott Spain’ over new £97 daily rule

Indonesia Landslide

Landslides hit Indonesia’s Sulawesi island, killing at least 18 people

The English rock bank performed at Coachella on Sunday

‘You’re never seeing us again’: Blur’s lead singer blasts ‘disgraceful’ Coachella crowd and vows not to return again

Five of the six victims from the stabbing have been named.

‘Obvious’ Sydney attacker targeted women, Australian police say, as sixth victim named

The Israeli Iron Dome air defence system launches to intercept missiles fired from Iran

Israel hails ‘success’ in blocking Iran’s unprecedented attack

UN Secretary-General Antonio Guterres has warned that the Middle East is 'on the brink'

'The Middle East is on the brink,' UN chief warns, as Israel approves plan of attack after huge Iranian onslaught

Elections 2024 Media Debates

News organisations urge Joe Biden and Donald Trump to agree to debates

Survivors of the attack are set to sue MI5

Hundreds of survivors of Manchester Arena bombing to sue MI5

The UK is set to experience some warm, dry weather

Two-week period when Brits to bask in warm, dry weather revealed, after cold period ahead

Lennix died after being hit by a car on Saturday

Parents pay tribute to 'happy go lucky' son, 8, killed in crash while riding scooter on quiet Wiltshire road

Damien Guerot stepped in in Sydney

Builder who wielded bollard to defend children from rampaging Sydney knifeman says attacker's 'eyes were empty'

The IDF said over 300 weapons were fired by Iran.

Israel approves plan of attack after foiling massive Iran onslaught, as world leaders call for 'stabilisation'

The G7 have condemned the Iran attack on Israel

G7 leaders condemn Iran's 'unprecedented' attack on Israel and say they 'stand ready to take further measures'

Russia Ukraine War

More civilians die in Ukraine amid warning US aid delays will hamper Kyiv forces

The minibus lying on its side

Seventeen rushed to hospital after bus carrying football fans overturns on motorway in multiple car smash