'The plane just dropped': Passengers tell of terror as flight plunges in ‘severe turbulence’ leaving one dead

21 May 2024, 13:38 | Updated: 21 May 2024, 16:55

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One passenger died and several people were injured after the flight experience severe turbulence
One passenger died and several people were injured after the flight experience severe turbulence. Picture: Social Media

By Asher McShane

Passengers on a flight from London to Singapore which plummeted in severe turbulence have told of their terror at being caught in the horror mid-air plunge which has left one dead and as many as 30 injured.

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The Singapore Airlines plane flight SQ321 experienced severe turbulence while flying near Myanmar airspace before it plummeted for a number of minutes.

The plane, with 211 passengers and 18 crew on board, dropped sharply from 37,000ft to 31,000ft in just five minutes around 11 hours into its journey.

Any passengers on board not wearing seatbelts were “launched into the ceiling," terrified survivors said.

One person has died and 30 people have been injured. Ten are understood to be seriously hurt.

One passenger from London, Andrew Davies, described the scenes of chaos on board to LBC's Andrew Marr.

"I was watching a film then the seatbelt sign came on, I quickly put it on, and a few moments after the plane literally just dropped - lots of people's belongings crashed to the ceiling, there were cups, blankets, pillows, cushions, my shoes vanished.

"It was only when I looked behind me that I realised the gravity of it - an elderly lady had very deep cuts on her forehead and was covered in blood, there were lots of people screaming.

"I got up and tried to help people where I could. The gentleman (who died), we got him out of his seat into the corridor with passengers who were medics doing CPR."

He shared pictures online of passengers making their way off the plane surrounded by airport officials.

Read more: One dead and 30 injured as flight from London to Singapore plunges 7,000 feet in ‘severe turbulence’

Footage from on board showed dents in the plane's ceiling
Footage from on board showed dents in the plane's ceiling. Picture: Social Media
Passengers who weren't wearing their seatbelts were flung into the ceiling
Passengers who weren't wearing their seatbelts were flung into the ceiling. Picture: Social Media

Dzafran Azmir, a 28-year-old student on board the flight told Reuters: “Suddenly the aircraft starts tilting up and there was shaking so I started bracing for what was happening, and very suddenly there was a very dramatic drop so everyone seated and not wearing seatbelt was launched immediately into the ceiling.”

“Some people hit their heads on the baggage cabins overhead and dented it, they hit the places where lights and masks are and broke straight through it,” he said.

The plane was forced to carry out an emergency landing in Thailand.

The plane left Heathrow after 10pm last night. It touched down at around 4pm local time in Thailand.

The flight reportedly suffered 'severe turbulence' as Thailand experiences 'extreme' tropical thunderstorms in the region.

Flight radar shows moment Singapore Airlines flight dropped altitude

It was then diverted to the Suvarnabhumi International Airport in Bangkok, where it made an emergency landing.

The plane reportedly plunged from 38,000ft to 31,000ft in a matter of minutes, according to Flightradar24.

The aircraft diverted to Bangkok
The aircraft diverted to Bangkok. Picture: FlightRadar24

A spokesperson for Singapore Airlines has confirmed that at least one person died in the extreme turbulence.

"Flight #SQ321, operating from London (Heathrow) to Singapore on 20 May 2024, encountered severe turbulence en-route," they said.

"The aircraft diverted to Bangkok and landed at 1545hrs local time on 21 May 2024."

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"We can confirm that there are injuries and one fatality on board the Boeing 777-300ER. There were a total of 211 passengers and 18 crew on board," the spokesperson continued.

"Singapore Airlines offers its deepest condolences to the family of the deceased.

"Our priority is to provide all possible assistance to all passengers and crew on board the aircraft. We are working with the local authorities in Thailand to provide the necessary medical assistance, and sending a team to Bangkok to provide any additional assistance needed."