Wrong body cremated after shocking South Wales hospital mix-up, as board apologises to the family

9 December 2023, 17:56

A heart-broken family has cremated the wrong body at a funeral after an NHS hospital mix-up. Credit: Alamy (file image)
A heart-broken family has cremated the wrong body at a funeral after an NHS hospital mix-up. Credit: Alamy (file image). Picture: Alamy

By Christian Oliver

A grieving family has been given the wrong body to cremate at a funeral after a horrific mix-up by a South Wales NHS hospital.

Listen to this article

Loading audio...

The family - who were not identified - were then forced to face a second funeral with the right body following the heartbreaking blunder.

Hospital chiefs subsequently apologised for the mistake which took place at the morgue at The Grange University Hospital in Cwmbran, South Wales.

After being notified of the mistake by the health board, a cremation ceremony with the right body was carried out at Sirhowy Valley Crematorium, some 12 miles away.

The chief executive of the Aneurin Bevan University Health Board - named after the father of the NHS Nye Bevan - apologised to the family after they held a second funeral earlier this week.

The board said they were investigating the incident after the family they were left "extremely distressed".

The person who was initially cremated is not believed to have any surviving family, the board said.

The Grange University Hospital, July 2021. Please Credit: Phillip Roberts
The Grange University Hospital, July 2021. Please Credit: Phillip Roberts. Picture: Alamy

Read More: One person in hospital and schools in lockdown as armed cops respond to 'major incident' in Aberfan

Read More: Deadly fire breaks out at hospital near Rome

“We are utterly heartbroken about what has happened to the family and we take responsibility for this isolated incident," Nicola Prygodzicz, chief executive of Aneurin Bevan University Health Board, said.

"Words cannot express how sorry we are. We have met with the family to fully inform them about this situation and to offer them as much support as they need."

Ms Prygodzicz said this was an isolated incident as she announced the board "would also like to reassure the public that this is an exceptional case".

"We identified this mistake through our own processes and after an initial review we are confident that this is down to an isolated human error.

"However, we are continuing to investigate the circumstances surrounding this incident and we will keep family members fully updated throughout our investigation.

“No words we can say, or actions we can take, can put this right. We are deeply sorry, and our thoughts and full support remain with the family.”

A spokesperson for the crematorium, which is part of Westerleigh Group, said: “We pride ourselves on providing exceptional care and support to all families we serve and as such we treat their right to privacy incredibly seriously.

"We do not have permission to provide any comments without the consent of families."

More Latest News

See more More Latest News

Richard Tice said he turned down two Tories who tried to join the party

Reform UK leader Richard Tice says he rejected two Tory MPs who tried to defect in the last year

Taylor Swift

Taylor Swift’s father accused of punching photographer in the face in Sydney

Israel Palestinians

Israel ready to halt war during Ramadan if hostage deal reached, says Biden

"Any form of prejudice or racism" is unacceptable and does not show "who we are as a country", Mr Sunak said.

Rishi Sunak says he's 'living proof' the UK isn't racist after Lee Anderson refused to apologise for Islamist claim

Michael Tomlinson repeatedly refused to answer Nick Ferrari's question

Nick Ferrari cuts off minister who refuses to answer his questions nine times over Lee Anderson's 'Islamophobic remarks'

Rishi Sunak Launches Single-Use Vape Ban At A School In Darlington

Vape tax and another National Insurance cut could come in next week's Budget

The scam was reportedly worth £3million

British Airways supervisor 'on the run in India' after 'running £3m immigration scam' from Heathrow check-in desk

The men will appear at Westminster Magistrates' Court today

Three men charged in terror probe into 'extreme right wing activity'

Taylor Swift's father Scott Swift, 71, has been accused of assaulting a photographer

Taylor Swift's father Scott accused of ‘punching’ photographer ‘in the chops’

Biden is hopeful of a ceasefire by the end of the week

Biden 'hopeful' of ceasefire in Gaza by the 'end of the week' as hostage proposal sent to Hamas

Joe Biden eating ice cream with Seth Meyers

Joe Biden critics slam US President for eating ice cream as he answer questions on Gaza ceasefire

The British Transport Police has launched a manhunt

Manhunt after two boys attacked with ‘corrosive substance’ at London Tube station in latest incident to rock the capital

Australia Double Fatality

Police asked not to march at Sydney Mardi Gras parade after alleged murders

The MoD said the change came after 'listening to feedback'

Furious military wives force Army U-turn over plans to allocate accommodation based on number of children

The two girls went missing on Friday

Police launch urgent hunt for two missing girls, aged 13 and 17, who vanished last week

Couple Luke Davies and Jesse Baird had not been seen since Monday last week

Body of TV presenter Jesse Baird and boyfriend found ‘hidden under rocks’ in rural town 100 miles from Sydney