Third of adults feel more vulnerable online since Covid-19 outbreak

15 October 2020, 13:54

A woman’s hands on a laptop keyboard
Laptop stock. Picture: PA

A new poll suggests many people would like digital literacy to be more widely available to help ease anxiety.

Nearly a third of adults in the UK feel more vulnerable online since the coronavirus outbreak because of the increasing time spent on the internet during lockdown, new research suggests.

A poll from Get Safe Online and YouGov found that 30% say they feel more anxious about cybercrime because of the increased screen time, and 64% said more should be done to boost digital literacy.

A number of cybersecurity experts, including the UK’s National Cyber Security Centre (NCSC), have previously warned of an increase in online scams linked to the pandemic, as criminals look to exploit misinformation and fears around the virus.

Concerns have also been raised about the ongoing security risks of people working remotely because of lockdown restrictions.

A report published this week by the Ponemon Institute and Keeper Security which surveyed IT staff found many felt they did not have adequate budget to properly protect their organisations while staff worked from home.

According to the Get Safe Online and YouGov research, a lack of digital literacy was a key cause for anxiety – 44% of those asked said they had used video conferencing for the first time during lockdown, while 18% said it was their first time using online shopping.

In response to the research, Get Safe Online has released a new code of conduct for people and businesses to follow to better protect themselves while online.

It has produced an online handbook which offers guidance on how to protect against online fraud and abuse.

Tony Neate, chief executive of the online safety organisation, said: “The global pandemic has been massively exploited by cybercriminals as more and more people use the internet and mobile and home devices to do work, relax, learn and connect with friends, family and loved ones.

“Our dependency on digital has meant many of us are now much more vulnerable. Our defences are down, distracted by the demands of dealing with Covid-19. It’s therefore vitally important that we all know simple measures to stay safe online. Our new code of advice will hopefully raise awareness and instil best practice.

“Of course, this is far from being just a UK problem. Online crime has no borders – criminals can be located anywhere in the world and equally, don’t care who or where you are. They just want your money and it’s particularly prevalent in English-speaking countries.

“That’s why we have partnered with the UK’s Foreign, Commonwealth & Development Office to work with 24 nations across the Commonwealth as part of our Get Safe Online Global24 event.”

Fraudsters have cashed in on the coronavirus lockdown and exploited the nation’s uncertainty during the pandemic with a flood of scams
Fraudsters have cashed in on the coronavirus lockdown (Tim Goode/PA)

That event will see online safety advice distributed around the world through radio broadcasts, social media campaigns and other activities.

James Cleverly, Minister for National Security at the Foreign, Commonwealth and Development Office, said: “The coronavirus pandemic highlights the importance of a free, open, peaceful and secure cyberspace.

“As more people use the internet to work and connect with people from home, it’s more important than ever that the international community co-operates to face the challenges posed by those using Covid-19 as an opportunity to undertake malicious cyber activity.

“That’s why we’re partnering with Get Safe Online and supporting their Global24 events across 24 Commonwealth nations to help businesses, citizens and international partners to better defend themselves against cyber threats.”

By Press Association

More Technology News

See more More Technology News

People ride an upward escalator next to the Dior store at the Icon Siam shopping mall on June 12, 2024 in Bangkok, Thailand.

Luxury fashion giant Dior latest high-profile retailer to be hit by cyber attack as customer data accessed

A plane spotter with binoculars from behind watching a British Airways plane landing

‘Flying taxis’ could appear in UK skies as early as 2028, minister says

Apple App Store

Take on Apple and Google to boost UK economy, think tank says

A survey of more than 1,000 employers found that around one in eight thought AI would give them a competitive edge and would lead to fewer staff.

One in three employers believe AI will boost productivity, research finds

Hands on a laptop showing an AI search

One in three employers believe AI will boost productivity, research finds

Music creators and politicians take part in a protest calling on the Government to ditch plans to allow AI tech firms to steal their work without payment or permission opposite the Houses of Parliament in London.

Creatives face a 'kind-of apocalyptic moment’ over AI concerns, minister says

Ngamba Island Chimpanzee Sanctuary on Lake Victoria, Uganda

Chimps use medicinal plants to treat each other's wounds and practice 'self-care' as scientists hail fascinating discovery

Close up of a person's hands on the laptop keyboard

Ofcom investigating pornography site over alleged Online Safety Act breaches

The Monzo app on a smartphone

Monzo customers can cancel bank transfers if they quickly spot an error

Co-op sign

Co-op to re-stock empty shelves as it recovers from major hack

The study said that it was often too easy for adult strangers to pick out girls online and send them unsolicited messages.

Social media platforms are failing to protect women and girls from harm, new research reveals

Peter Kyle leaves 10 Downing Street, London

Government-built AI tool used to cut admin work for human staff

In its last reported annual headcount in June 2024, Microsoft employed 228,000 full-time workers

Microsoft axes 6,000 jobs despite strong profits in recent quarters

Airbnb logo

Airbnb unveils revamp as it expands ‘beyond stays’ to challenge hotel sector

A car key on top of a Certificate of Motor Insurance and Policy Schedule

Drivers losing thousands to ghost broker scams – the red flags to watch out for

Marks and Spencer cyber attack

M&S customers urged to ‘stay vigilant’ for fraud after data breach confirmed