Meta begins end-to-end encryption rollout

7 December 2023, 15:24

Social media icons on smartphone screen
Social media stock. Picture: PA

All Facebook and Messenger chats will be encrypted automatically, the company announced.

Meta has begun its rollout of automatic encryption of all Facebook and Messenger chats, the company has announced.

Messages and calls protected by end-to-end-encryption (E2EE), which has been an option since 2016, can be read only by the sender and recipient.

Under the changes, Meta will no longer have access to the contents of what users send or receive, unless one user in a chat chooses to report a message to the company.

The new features will be available immediately but the company said it would take some time for end-to-end encryption to be rolled out to the more than one billion users on the platform.

When E2EE is default, we will also use a variety of tools, including artificial intelligence, subject to applicable law, to proactively detect accounts engaged in malicious patterns of behaviour instead of scanning private messages

Meta statement

Users will receive a prompt to set up a recovery method to restore their messages once the transition is completed.

However critics, including UK police and the Government, have claimed the rollout will make it harder to detect child sexual abuse on the platform, and Home Secretary James Cleverly said he was “incredibly disappointed Meta has not listened”.

Loredana Crisan, head of Messenger, wrote in a post announcing the change: “The extra layer of security provided by end-to-end encryption means that the content of your messages and calls with friends and family are protected from the moment they leave your device to the moment they reach the receiver’s device.

“This means that nobody, including Meta, can see what’s sent or said, unless you choose to report a message to us.”

She added: “This is the biggest set of improvements to Messenger since it was first launched in 2011.

“I’m proud of what Messenger has become: a fast and reliable service, with enjoyable features and strong safety tools, and now with the added privacy and security of end-to-end encryption.”

Apps including iMessage, Signal and WhatsApp all already protect the privacy of messages with E2EE.

I am incredibly disappointed Meta has not listened - especially when we have worked together to make great progress in tackling other online harms, including signing our Online Fraud Charter

Home Secretary James Cleverly

Mr Cleverly said: “This Government supports strong encryption, but this cannot come at the cost of public security, especially the safety of our children.

“Law enforcement, charities and our close international partners all agree: these plans to roll out end-to-end encryption without appropriate safety measures will empower child sex abusers and hamper the ability of the police and National Crime Agency to bring offenders to justice.

“I am incredibly disappointed Meta has not listened – especially when we have worked together to make great progress in tackling other online harms, including signing our Online Fraud Charter.

“We have been clear that there is no contradiction between child safety and privacy, this need not be an either/or. We know that end-to-end encryption can be implemented responsibly in a way that is consistent with public safety.

“We’ll continue to work closely with Meta to keep children safe online, but we must be honest that in our view, this is a significant step back.”

Simon Bailey, a former police chief constable who was national lead for child protection at the National Police Chiefs’ Council, accused Meta of a “complete loss of social and moral responsibility” over the plans.

By starting to roll out end-to-end encryption on their services, Meta are choosing to turn a blind eye to crimes against children we know to be proliferating on their platforms. Where is their duty of care to children in taking this step?

NSPCC chief executive Sir Peter Wanless

John Carr, who is secretary of a coalition of UK children’s charities to deal with internet safety, called the move “utterly unconscionable”.

Their comments came after head of the National Crime Agency Graeme Biggar said introducing end-to-end encryption on Facebook would be like “consciously turning a blind eye to child abuse”.

Then home secretary Suella Braverman alleged that Facebook Messenger and Instagram direct messages were the platforms of choice for online paedophiles, telling the BBC that “we are arresting in this country about 800 perpetrators a month, we are safeguarding about 1,200 children a month from this evil crime”.

Meta said it had worked with outside experts, academics, advocates and governments to identify risks to “ensure that privacy and safety go hand-in-hand”.

It said: “When E2EE is default, we will also use a variety of tools, including artificial intelligence, subject to applicable law, to proactively detect accounts engaged in malicious patterns of behaviour instead of scanning private messages.”

The firm also announced that it would add a number of new features, including the ability to edit messages for up to 15 minutes after they have been sent.

It is now up to Ofcom to show its teeth and demonstrate it is serious about protecting the privacy and safety of some of the most vulnerable people in our society

Susie Hargreaves, Internet Watch Foundation

It will also give users the ability to control if people who send messages receive “read receipts” telling them a message has been read.

NSPCC chief executive Sir Peter Wanless said: “By starting to roll out end-to-end encryption on their services, Meta are choosing to turn a blind eye to crimes against children we know to be proliferating on their platforms. Where is their duty of care to children in taking this step?

“Without telling us how they will spot such activity in future, we can only conclude they are happy to allow groomers to exploit young people at will on their services, instead of enabling abusers to be spotted and punished. This flies in the face of the priority the public attaches to basic child safety online.”

Susie Hargreaves, chief executive of the Internet Watch Foundation, said: “We are outraged Meta has chosen to prioritise the privacy of paedophiles over the safety of our children. We strongly urge other platforms not to follow this dreadful example.

“This catastrophic decision to encrypt messaging services, without demonstrating how protection for children won’t be weakened, will lead to at least 21 million reports of child sexual abuse going undetected. Meta is effectively rolling out the welcome mat for paedophiles.

“It is now up to Ofcom to show its teeth and demonstrate it is serious about protecting the privacy and safety of some of the most vulnerable people in our society.”

By Press Association

More Technology News

See more More Technology News

In this photo illustration, an Apple logo is seen displayed alongside the Google logo.

Tech giants Apple and Google 'profiting from phone thefts', MPs claim

A man's hands using a laptop keyboard

Scots warned of ‘scamdemic’ as £860,000 lost to cyber criminals in 12 months

A close up image of a The North Face fleece

North Face and Cartier customer data stolen in cyber attacks

Imagery of a Zilch payments card and a virtual card

Buy now pay later provider Zilch to launch first physical card

UK’s most EV-friendly city has been revealed by new research.

Cities with slowest EV charging times and least amount of chargers revealed

View of a VodafoneThree logo outside the firm's offices

Vodafone completes Three UK mega-merger to form ‘new force’ in mobile market

A hand holding a Monzo bank card and a mobile phone showing the Monzo app

Monzo annual profit surges as paying subscribers boost digital bank

Majestic British Airways Airbus A380 taking off from London Heathrow at sunset, amazing colors

UK airspace shake-up could slash journey times and cut flight delays for millions of passengers

File photo dated 30/05/25 of the saltmarsh at Abbotts Hall in Essex. Saltmarshes are 'significant' carbon stores, but are at risk from rising sea levels, new research reveals

UK's muddy saltmarshes vital to tackle climate change, report finds

Nigel Farage

Reform backs cryptocurrency tax cut as party receives first Bitcoin donations

Digital devices on office workplace table of young business woman

‘Young people and black workers at highest risk of workplace surveillance’

Debris from the Titan submersible, recovered from the ocean floor near the wreck of the Titanic, is unloaded from the ship Horizon Arctic at the Canadian Coast Guard pier in St. John's, Newfoundland, in June 2023

The shock household item discovered in 'sludge' of OceanGate sub wreckage

Google is facing a £25 billion legal claim in the UK, accusing the tech giant of abusing its dominant position in the online search advertising market

Google facing £25 billion legal claim over abuse of search advertising market

A hand holding a phone showing the Nvidia logo

Nvidia posts strong growth despite ongoing tariff challenges

Dinosaur fossils could hold the key to new cancer discoveries and influence future treatments for humans, scientists have said.

Dinosaur fossils with tumours could hold key to new cancer treatments for humans, scientists say

A SpaceX Starship spun out of control in a test flight

Elon Musk's SpaceX Starship spirals out of control before exploding in third consecutive mission failure