Social media platforms are failing to protect women and girls from harm, new research reveals

14 May 2025, 00:04

The study said that it was often too easy for adult strangers to pick out girls online and send them unsolicited messages.
The study said that it was often too easy for adult strangers to pick out girls online and send them unsolicited messages. Picture: Alamy

By Alice Padgett

Social media platforms are failing to protect women and girls from harm at every stage, according to new research from the NSPCC.

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The children's charity created fake profiles of a teenage girl across different sites, and found it was exposed to grooming, harassment and abuse across various platforms.

The research said that many of the features used by platforms to encourage users to expand their online networks, as well as to be online and active for longer, were at the detriment of the user's safety.

The study said that it was often too easy for adult strangers to pick out girls online and send them unsolicited messages.

Alongside the report, the NSPCC has published polling carried out on its behalf by YouGov which found that 86% of UK adults believe tech companies are not doing enough to protect women and girls online.

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"There needs to be a complete overhaul of how these platforms are built. This requires tech companies and Ofcom to step up and address how poor design can lead to unsafe spaces for girls."
"There needs to be a complete overhaul of how these platforms are built. This requires tech companies and Ofcom to step up and address how poor design can lead to unsafe spaces for girls.". Picture: Alamy

The survey of just over 3,500 adults found that parents with daughters listed contact from strangers, online grooming, bullying and sexual abuse or harassment as their biggest concerns about their children being online.

More than half of the parents surveyed (52%) expressed concern over their daughter's online experiences.

Rani Govender, policy manager for child safety online at the NSPCC, said: "Parents are absolutely right to be concerned about the risks their daughters' are being exposed to online, with this research making it crystal clear that tech companies are not doing nearly enough to create age-appropriate experiences for girls.

"We know both on and offline girls face disproportionate risks of harassment, sexual abuse, and exploitation. That's why it's so worrying that these platforms are fundamentally unsafe by design - employing features and dark patterns that are putting girls in potentially dangerous situations.

"There needs to be a complete overhaul of how these platforms are built. This requires tech companies and Ofcom to step up and address how poor design can lead to unsafe spaces for girls.

"At the same time Government must lay out in their upcoming Violence Against Women and Girls (VAWG) strategy steps to help prevent child sexual offences and tackle the design failures of social media companies that put girls in harm's way."

The children's charity said social media sites should introduce "abusability studies" to identify risky features that included an analysis based on gender, as well as integrate screenshot capabilities into reporting tools, introduce "cooling off" periods when two users first connect to restrict contact, and place stricter measures on non-trusted adults from being able to video-call younger users.

Under the Online Safety Act, platforms are required to carry out risk assessments to establish how and if their sites could pose a risk to children.

Firms which breach the new online safety rules, which also include duties to protect children from encountering harm on their sites, can be fined up to £18 million or 10% of global turnover, whichever is higher, and in the most serious cases face being blocked in the UK.

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