Delivery Driver Reveals All About Harsh Working Conditions Couriers Face

5 February 2018, 13:36 | Updated: 5 February 2018, 13:39

A courier working for a delivery firm has lifted the lid on the harsh working conditions he faces every day.

George in Manchester revealed how he would be charged hundreds of pounds for taking a day off sick if he wasn’t able to find cover.

He called LBC after a DPD driver, who was fined for attending a medical appointment to treat his diabetes, collapsed and died of the disease, according to The Guardian.

Don Lane, 53, from Dorset, missed appointments because he felt under pressure to cover his round and faced the company’s £150 daily penalty if he didn’t find cover, his wife told the paper.

Many couriers work as self-employed franchises and receive no sick or holiday pay.

In an eye-opening conversation with James O’Brien, George explained how this had been going for years.

Describing what happens when he takes a day off sick, he said: “They’ll put two drivers on my run, charge me £150 per driver plus VAT, because I’ve not been able to get my own cover.

“My run might make £180, so I’d get that back, but I’ve got to pay the over payment plus VAT.

“I know one lad that’s had one day off and billed £400.”

James O'Brien
Picture: LBC

He continued: “The contracts are set up in such a way that I’ve never seen something so one-sided in my life.

“We are liable for everything, even though we pay goods and transit insurance to them, we’ve got no certificate so if something goes missing or gets lost we’ve got to pay for that parcel.”

George said he was tied into his job after taking out a van on hire purchase so he was able to carry out his job.

He said: “I’ve still got two years on mine now, I’m itching to leave.

“I can’t find another job which pays another to pay the van off and other insurances and stuff.”

George's call sparked a number of other couriers to call James O'Brien with similar stories.

Listen to the pair's conversation in full above.

James O'Brien: Uproar over Tony Blair's knighthood 'silly'

James O'Brien: Uproar over Tony Blair's knighthood 'silly'

James O'Brien moved by grieving father's response to Cummings' claims

Best of 2021: James O'Brien moved by grieving father's response to Cummings' claims

Best of 2021: Matt Hancock's pub landlord 'sets the record straight'

Best of 2021: Matt Hancock's pub landlord 'sets the record straight'

James O'Brien's best moments of 2021

James O'Brien's best moments of 2021

Trump fan hangs up after being asked question by James O'Brien

Best of 2021: Trump fan hangs up after being asked question by James O'Brien

James O'Brien reaction to PM's decision to delay Covid measures

James O'Brien reaction to PM's decision to delay Covid measures

James O'Brien: 'It's not a flipping work meeting, it's a flipping party'

James O'Brien: 'It's not a flipping work meeting, it's a flipping party'

Tory MPs 'suddenly all hate' PM for Covid rules, James O'Brien explains

Tory MPs 'suddenly all hate' PM for Covid rules, James O'Brien explains

Call on Nazi comparisons to Covid measures that left James O'Brien reeling

The call on Nazi comparisons to Covid measures that left James O'Brien reeling

James O'Brien's clinical analysis of No10 double standards

James O'Brien's clinical takedown of No10 double standards

James O'Brien's powerful response to No10 aides joking about Christmas party

James O'Brien's powerful response to No10 aides joking about Christmas party

Mina Smallman speaks to James O'Brien | Watch again

Mina Smallman speaks to James O'Brien | Watch again

Mina Smallman spoke to James O'Brien and told of her 'disgust' at the crimes committed by police

'Jailing police for sharing pictures of my murdered daughters will change the culture'

James O’Brien is recording his podcast live on stage to raise money for LBC’s charity Global’s Make Some Noise.

James O’Brien Full Disclosure Live with Sir Keir Starmer

Exclusive
Matt Hancock's pub landlord tells LBC he made 'zero profit' from PPE deal

Matt Hancock's pub landlord tells LBC he made 'zero profit' from PPE deal

James O’Brien criticises Tory MP for blaming women for men’s crimes

James O'Brien takes aim at Tory MP for 'blaming women for men committing crimes'