This Is What It’s Really Like To Work At An Amazon Warehouse

19 March 2018, 14:24 | Updated: 19 March 2018, 14:51

From security searches to workers walking up to 15 miles a day, this is what it’s really like to work in an Amazon warehouse.

Journalist James Bloodworth spent six months undercover as he tried some of Britain’s most notorious low-paid jobs, which also included Uber.

After an afternoon’s training, he began working 10.5 hour shifts at the Amazon warehouse in Rugeley, Staffordshire.

The vast site is the size of 10 football pitches and James’ job was to pick orders from the shelves as they came through.

“I walked on average 10 miles a day,” James said.

Amazon Warehouse
Picture: PA

“The shortest was seven miles, the longest was about 12 miles but some people would walk 15 miles per day.”

Workers are given two 10-minute breaks per day, plus one 30-minute break.

But, because of the size of the warehouse, James noted that break time was usually lost walking to the canteen.

He continued: “You have to go through security and have your pockets searched.

“That comes out of your break time.”

In a fascinating interview with James O'Brien, the journalist added that he was hired on a temporary contract, which often would last no longer than nine months.

But it was hard to keep your job there for very long, James said, especially if you were unwell.

“If you took a day off sick,” he added, “even if you phoned in before hand, even if you had a letter from the doctor you’d receive a point, which was a disciplinary thing.

“If you receive six points you lose your job.”

In a statement to LBC, Amazon described its workplace as “safe and positive” with “competitive pay and benefits from day one.”

James Bloodworth
Picture: LBC

A spokesman said: “Amazon employees do not have zero hour contracts. Outside of the Christmas period, the majority of our total UK fulfilment centre workforce is made up of permanent employees.

“We employ temporary employees to manage variation in customer demand. On average, temporary employees earn the same as Amazon’s regular starting wages.

“During the holidays, temporary employees play a critical role in helping meet increased demand from customers.

“Amazon has a range of initiatives to support our people if they become ill at home or at work and we recently extended these to include improved on-site support.

“We recognise that there are times someone cannot come to work, even if they want to.

“If someone is ill, we want to help them get back to work when they are fit to do so. We completely support our people, and use proper discretion when applying our absence policy.”

More James O'Brien

See more More James O'Brien

Sacked borders watchdog David Neal said the Home Office is 'dysfunctional' and needs reform.

'It goes to the very top': Sacked border watchdog slams Home Office and calls for reform after Cleverly row

Exclusive
Shahd Waleed is trying to leave Rafah with her parents and enter Egypt

'They want us to experience pain': Young woman trapped in Rafah with her parents tells of terror as Israel invasion looms

Sir Keir Starmer has defended comments he made about Margaret Thatcher earlier this month.

Starmer defends Thatcher comments as he says he ‘completely disagrees’ with former prime minister’s politics

A caller to James O’Brien’s programme has shared footage of the extraordinary destruction done to his newly purchased property just outside of Durham.

Property investor's shock at 'unexplainable level of damage' he discovered after buying new home

Exclusive
James Cleverly replaced Suella Braverman as home secretary on Monday

'I've spent more time with James Cleverly this week than with Suella Braverman in the last year', Sadiq Khan tells LBC

James O'Brien discusses Suella Braverman's 'destructionist' leadership style with a caller

'She's a destructionist': James O'Brien caller claims Suella Braverman governs like 'a five-year-old'

James O'Brien

'She definitely has something on him': Caller and James O'Brien debate why the PM hasn't sacked Suella Braverman yet

'A complete reset of the top' is needed says caller.

'We're being let down': There is a 'complete disconnection' between parliamentary and local Conservatives says caller

James O'Brien

'It's essential that people are able to protest peacefully against war', says James O'Brien

James O'Brien

Rishi Sunak 'almost physically moves away' from Suella Braverman in House of Commons debate, says James O'Brien

James O'Brien

'Suella Braverman succeeded - she's caused hate', claims caller after Home Secretary criticises pro-Palestine marches

'A fish rots from the head': James O'Brien caller reacts to claims of misogyny in Downing Street during Covid Inquiry

'A fish rots from the head': James O'Brien caller reacts to claims of misogyny in Downing Street during Covid Inquiry

'Ludicrous, bogus, nonsense': James O'Brien is astounded by Boris Johnson 'laughing at Italy' during the pandemic

'Ludicrous, bogus, nonsense': James O'Brien is astounded by Boris Johnson 'laughing at Italy' during the pandemic

James O'Brien on Dagestan

'It's a hatred as old as religion itself': James O'Brien analyses escalating anti-Semitism after Muslim crowd storms Dagestan airport

Carol Vorderman shocked about UK Poverty

'One million children are living in destitution': Carol Vorderman struggles to comprehend stark wealth inequality in the UK

Wes Streeting on dentistry

Wes Streeting invites the government to steal Labour's policy to solve 'dickensian' NHS dentist crisis

James O'Brien

'I think they're the loneliest voters in Britain', James O'Brien claims after Tories' double by-election defeat

JOB and caller Andy

Biden's visit to Israel is to show that the US stands 'unequivocally' with Israel says James O'Brien caller

JOB and Usman

Israel's current response will only 'strengthen' Hamas by rearing Gazans who seek revenge warns this James O'Brien caller

JOB on deaths in conflict

James O'Brien unpacks the 'controversial' feeling of being 'equally devastated' by Palestinian and Israeli deaths

JOB on starmer speech

Keir Starmer is using 'working class as the opposite of having a sense of entitlement', notes James O'Brien

JOB on HS2 promises

James O'Brien criticises Rishi Sunak's watering down of 'illustrative' Network North projects funded by HS2 cut

Sadiq Khan and James O'Brien

Sadiq Khan declares there is 'no place for anti-Semitism' in London as kosher restaurant in Golders Green attacked

James O'Brien on the challenge HS2 scrappage poses to Labour.

‘How much can Rishi Sunak knock down before Keir Starmer becomes Prime Minister?, asks James O’Brien

James O'Brien

Rishi Sunak is like an 'incontinent cat': James O'Brien slams Tories ahead of PM's Party Conference speech

JoB and Jeremy Hunt

Navy veteran deeply hurt by Jeremy Hunt's plans to clamp down on benefit claimants

James O'Brien on Tory tactics in the upcoming election.

Tories desperately seeking wedge issues is the 'only way' they will retain power in 2024, says James O'Brien

James and caller Mervin on knife crime

'I'd prefer you to go to jail than die': James O'Brien is left aghast by this caller's father's stance on knife possession

James O'Brien

James O'Brien ridicules those prioritising Labour's private school VAT plans over the cost of living crisis

James O'Brien

'I mean this is a novel': James O'Brien hears why this caller blames Labour for HS2 problems

James O'Brien

James O'Brien takes aim at uninformed 'idiots' criticising Keir Starmer for not wanting to diverge from EU rules

JOB on Rishi Sunak Bins

Rishi 'seven-bin' Sunak is lifting bans that 'don't exist', asserts James O'Brien